Working hours: 40 hrs per week Salary: - £40,450 Basic – With potential to earn an additional £100 per month in attendance bonus. Purpose of Job/Key objectives To install Dual Fuel Smart Meters in Domestic residential properties Principal Duties/Tasks and responsibilities Provide Smart Meter Installations to domestic properties Manage own Stock levels on van and/or via ‘dropbox’ facilities Provide first-class customer service and support Provide customers with energy efficiency advice Ensure all worksheet submissions are accurate and timely Work closely with the Smart Metering Operations Manager to ensure daily/monthly/quarterly targets are met Plan, organise and manage own workload to ensure all company deadlines are met Resolution of customer queries in a professional and efficient manner Any other duties that may be deemed appropriate to this role A certain level of flexibility will be required regarding the job role and responsibilities to fulfil this position Person Specification Essential · Excellent organisation skills · Previous Dual Fuel Metering Experience · Experience of exceeding targets · Excellent communications skills, both written and verbal · Ability to work calmly under pressure and keep to deadlines · Ability to work independently but also as part of a team · IT literate Package: Basic Salary £40,450 PA Potential bonus of £1200 PA Annual Leave 22 days bank holidays Company vehicle/tools/uniform etc all supplied Competitive overtime rates available On call 1 in 6 On call; Standby - £200 per week : Mon – Sat x 1.5 rate : Sunday & Bank Holidays x 2 rate