Benefits for a Coulsdon JLR Technician Include:
* Annual bonus potential of £18,396
* London Weighting offering of £7,500 is included in the basic
* 25 days annual leave + Bank Holidays.
* State of the art facilities
* Company pension scheme
* Employee referral programme
* Flexible working pattern and applicable rotas
* Industry leading onboarding and induction programme
* Fast track accreditation for non-brand technicians
JOB PURPOSE
Department/Business/Location: Workshop
Reports to: Workshop Controller and Aftersales Manager
Direct Reports: N/A
KEY RESPONSIBILITIES
This Job Description is not contractual, and the content may be updated at any time.
1. Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
2. Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
3. Carry out routine repairs and servicing to the highest standards and to the appropriate specification.
4. Ensure all work is carried out observing safe working practices of self and others.
5. Adhere to manufacturer and dealer quality standards.
6. Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
7. Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
8. Complete high quality vehicle health checks and videos in a timely manner.
9. Willingness to support and coach other technical team members.
10. Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools.
11. Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies.
Skills & Requirements
1. Competency in numeracy, literacy and IT.
2. Energy and enthusiasm.
Experience
1. Manufacturer training and qualifications.
2. Hybrid and BEV experience and qualifications.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement.
1. We Treasure our people and our customers.
2. We challenge ourselves to grow & improve.
3. We grab responsibility.
4. We run in the same direction as one team.
5. We inject energy and fun into our work.
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners: Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), MAN.
We operate across 5 counties in the South East of England: Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition.
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
We demand the best for our colleagues and our customers and look forward to your application at recruitment@harwoods.co.uk
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