Our Story From its inception in 1994, Chrissie Ruckers vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided with a second-to-none shopping experience - and so The White Company was born. Today, the company that began as a 12-page mail-order brochure has become one of the UKs fast-growing multi-channel retailers and a leading lifestyle brand with 72 stores across the UK and a highly successful online business. Our Role As an Assistant Store Manager you will be supporting the Store Manager with all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for. You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company. What you'll be doing Maximise contribution by helping to achieve budget sales and controlling costs. Assist Store Manager in managing store costs without jeopardising stores objectives. Assist with training, development and motivation of staff in order to achieve highest possible levels of customer service and performance. Manage the customer experience as part of the TWC multi-channel strategy. Please read through the attached Job Description for more detail. What we offer you At the White Company, we value our employees for always going the extra mile; we reward this with great benefits and competitive salaries. 50% discount on our products, 25 days holiday rising to 28 during service, A Volunteer Day with a charity of your choice, In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually, Perk Place Benefits Platform offering a variety of discounts across wellbeing and lifestyle, Automatic enrolment into the Group Personal Pension scheme, Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing, Private Medical Insurance, Following successful probationary completion, youll be covered by our life assurance plan, Social - Christmas party/social events throughout the year Our Equality, Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do. PRIDE in everything we do P Passionate We look for team members who are passionate about their expertise or role, who bring the best of themselves to work and have fun with it. We need people who are passionate about offering impeccable service to customers and colleagues R Resourceful We love hearing from people who use their initiative to solve problems or make processes more efficient. We value people who use their industry knowledge to support the success of the team, and those who care about sustainability. I Imagination - The best people at The White Company bring creative ideas and offer solutions to problems. We encourage everyone, no matter how junior, to share their ideas and have a voice D Dedication We look for people who want to go above and beyond for their team and the business. We love seeing evidence of drive from people who are dedicated to being the best in their field of expertise. E Everyone We all want The White Company to do well and we do that through a One Team, inclusive approach. We need