Your new company Permanent Credit Control position - £27,000 - Flexible working available Your new role This new position is a great opportunity for the right person to make a positive impact in a changing business and systems environment. Working as a credit controller, your duties will include: To assist in the collection of external customer debt. To inform and resolve any issues or disputes on external Customer accounts that may prevent payment. To build internal Customer relationships to assist in the Cash Collections role. To build external Customer relationships to assist in the collection of cash. To ensure that appropriate action is taken against accounts that are in default, in line with the Cash Collections procedure. To maintain Customer account records to communicate previous actions taken. To demonstrate ability to meet the monthly cash target both individually and as a team. To advise of any potential issues or problems that may arise on external customer accounts What you'll need to succeed Excel: Intermediate level in order to create spreadsheets and maintain databases when required. Word: Basic level in order to create written communication and reports. Outlook: Intermediate level in order to communicate with Customers via email. Telephone Skills: Ability to handle all types of calls, whether internal or external, in a polite, helpful and informative manner. Able to work collaboratively, thus building strong relationships with Project Managers and Finance colleagues. Skilled at prioritising workload to ensure key deadlines are met. Organised and flexible. Effective communicator. AAT studier is preferred but not a prerequisite. What you'll get in return 37.5 Hours Monday - Friday Flexible Holidays Life assurance Health & Wellbeing benefits Career planning What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk