The role of Assistant Practice Manager requires a self-motivated, disciplined individual to take ownership of the efficient day-to-day running of the practice, supporting the Practice Manager and working as a key member of the Management Team.
The postholder will offer strong leadership with business, financial, and people skills to continue to drive the practice forward by identifying and acting on practice and business opportunities.
Main duties of the job
Main responsibilities of the Assistant Practice Manager Role:
* To take responsibility for the management of the administration staff.
* To ensure all financial claims are made in an effective and efficient manner.
* To maintain Clinical Services and Appointments systems.
* To manage all aspects of patient information across all branches.
* To provide appropriate assistance to the Practice Manager in all day-to-day activities and duties.
About us
As the biggest provider of GP services in the North West, we are proud to have 40 practices all rated as Outstanding or Good and we are committed to continually improving the quality of patient services whilst meeting SSP Health's contractual obligations.
We are an innovative organisation, keen to develop and implement new initiatives with the support of the whole practice and further primary healthcare team.
We have a great network of Practice Nurses available within the area who are keen to share knowledge and help support and develop other members of the team together with an experienced Lead Nurse who is available for mentoring and support.
Job responsibilities
Staffing and People Management
* Evaluate, organise and oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role.
* Support Practice Manager in planning and co-ordinating the recruitment, induction and training of new administrative staff.
* Plan/assist in planning and recruitment of Locum cover.
* Prepare/assist in the preparation of weekly/monthly shift planning for Practice Staff, arranging cover (including locum cover) when necessary.
* Identify training and development needs for Practice staff.
* Ensure that all staff are legally and gainfully employed. Monitor skill-mix and deployment of staff.
* Maintain up-to-date HR documentation (including job descriptions, employment contracts and employment policies).
* To monitor staff annual leave, sickness and absence and mitigate any impact to practice staffing rotas.
* Ensure all Practice staff are aware of the need for confidentiality, both of patient and Practice information.
Person Specification
Experience
* Previous experience as an assistant manager or similar role.
* Experience of working in a GP practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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