You will be responsible for analysing business requirements, assessing the impact of changes, investigating options, and developing and recommending effective solutions to support business change delivery.,
* Ensure clear communication with stakeholders to capture detailed requirements. Use tools like user stories, use cases, and requirement traceability matrices to document and track requirements.
* Conduct workshops and interviews to gather insights. Create "as-is" and "to-be" process models to visualize changes.
* Interpret legislative and regulatory changes, assessing the wider impact on business procedures and in designing business solutions to ensure compliance with externally driven
* Support business acceptance testing activities, ensuring that Testing Strategy/Plans are fit for purpose and providing a central escalation point for any queries and issues arising from the Testing Team.
Understand the financial services industry, ideally L&P but wider FS acceptable.
* Strong Business Analyst experience (2yrs + in the role/industry)
* Possess strong interpersonal skills
* Are proficient in a wide range of information/data presentation techniques
* Have a good understanding of project methodologies and approaches
* Possess a systematic, disciplined and analytical approach to problem solving
* Have the ability to influence and negotiate with stakeholders at all levels
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Salary: From £35029-£43787, 33 days including Bank Holidays
* Eligibility for an annual discretionary bonus scheme
* Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
* Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
* Cycle to Work Scheme & Interest free Season Ticket loans
* A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
* A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection