Quality Engineer £33-38,000 very Dep on exp BonusLife AssurancePensionExtra HolidaysFlexi Time Caerphilly area Exceptional opportunity for an experienced Quality Engineer to join a progressive Global Manufacturer with a great range of new Projects. You will have gained considerable experience of Quality Engineering with a manufacturing organisation and you may have been working within an automotive environment. Please only apply if you live in South Wales or are able to travel to the site daily. May suit an experienced Quality Technician wanting career development or an Engineering Graduate with 2 years Quality or similar experience. You must have UK Quality experience for at least two years. Will train as required. You must have the Permanent legal right to work in the UK without Company Sponsorship Manage customer complaints process and drive the closure of all issues. (Through use of 8D 5WHY Problem Solving tools) Establish customer review meetings to discuss issues proactively. Generate and implement Product Quality Control Plans/Inspection standards Establish customer agreed product quality standards and implement with appropriate functions Compile Customer key performance indicators and metrics Provide team leadership for product quality improvement programs. Maintain Customer Concern Database Completion of Internal audit program Develop reaction plans for containment of identified issues Internal Customer Relations Maintain awareness of all customer requirements, issues and current status for operators, team leaders and production management. Production, education and support for continuous improvement, 8D ownership and completion. Development awareness of purchasing & sales departments, knowledge of customer quality requirements both in NPI and current product. Where necessary, support SQA in supplier product quality issues. Business Management System Active participant in the management of ISO 9001:2008 (ISO 9001:2015) Conduct internal audits as required to agreed schedules Verify the conformity of product quality to agreed standards (I.e. through product/process audits) NPI Support Active participant in NPI projects with an emphasis on all QA activities to include:APQP -ISIR/PPAP Problem Solving Techniques/Lessons Learnt/Quality History APQP/PPAP – Support project activities Development of Quality Management system to transition to ISO 9001:2015 standard requirements To engage in any continuous improvement inititatives as considered appropriate and necessary. Essential – Working within a manufacturing environment Desirable – Working within an automotive environment Specific Knowledge / Skills Competence: Demonstrate full knowledge of required quality processes and procedures Excellent understanding of ISO/TS including PPAP, APQP Good understanding of Lean Manufacturing tools and techniques Excellent computer skills and competent in developing and using a PC and associated networks and systems to acquire, manipulate and disseminate information Good organisational and Time Management skills Ability to lead and develop project teams Prepared to travel as required, sometimes at short notice. This is a Mon-Friday role May suit an experienced Quality Technician wanting career development or an Engineering Graduate with 2 years Quality or similar experience. Training available as required You must have the Permanent legal right to work in the UK Travel to work from Pontypridd, Pontypool, Ebbw Vale, Cardiff, Bridgend, Newport, Merthyr, Swansea, Blackwood, Cwmbran