Job Description
about true
We are True, the fastest-growing global platform of innovative talent management products and services. Our retained search professionals partner with high-growth, tech-enabled companies to place the entrepreneurial leaders of tomorrow. Our clients are inventive, high-growth brands backed by leading venture capital and private equity firms, as well as established public organisations.
With offices in North America, EMEA, and APAC, our team of industry and functional specialists leverage their deep networks to connect compelling companies with the world’s top talent. Since 2012, True has grown and expanded to offer a customisable platform of products and services for developing leadership. From talent-management software, leadership assessments, and an inclusive job platform aimed at increasing diversity in executive hiring, we are reinventing the antiquated ways of the executive search industry and building the executive talent firm of the future. True was founded on the belief that doing good is the pathway to doing well. Our success is a by-product of doing the right thing—treating people right, listening to new ideas, and keeping culture at the heart of our business. At True, building your own brand and shaping your professional journey isn’t just an option, it’s an expectation.
about the role
The Engagement Coordinator (EC) / Office Administrator (OA) at True Search will act as a vital team member supporting Partners and Principals in search execution both in office and remote. The EC / OA Hybrid role is indispensable and integral, ensuring clients and candidates receive a consistent white glove experience, while helping to build and maintain a productive, happy, and welcoming work environment.
An EC will be accountable for managing scheduling, interfacing with C-suite executives both internal and external, travel coordination, document creation, database maintenance, and expense reporting. Over the course of a search, an effective EC will function similar to a project manager owning our client/ candidate journey from start to finish.
An OA will be responsible for the day to day office management, and must also be excited at contributing to the evolution of our company culture and helping to take it to the next level.
what you’ll do
EC:
* Owns the search calendar, prioritises appointments and works directly with partners, clients, and candidates to define the search schedule
* Supports Partners with BD-related scheduling, expense reconciliation and calendar management
* Maintains Thrive database of all search-related candidate and client information
* Coordinates travel for partners and candidates- both domestic and international
* Processes expense reporting for partners and candidates
OA:
* Order and maintain office equipment, supplies and facilities; liaising with IT and/or external vendors where required including cleaning, catering and security
* Coordinate and support office management alongside ECs in region
* Direct post / deliveries to relevant parties
* Accountable for tracking office General & Administrative budget and expenses
* Assist in organising office social events
* Support new hire onboarding e.g. desk setup, office tour, welcome breakfast
who you are
* Flexible - able to pivot at a moment’s notice, adapt and prioritise to changing environments
* Organised - process driven, obsessed with the details and accuracy- getting it right the first time
* Problem Solver - independent thinker, proactively finding solutions to overcome obstacles both simple and complex
* Professional - excellent communication skills, orally and in writing; confident and self-aware
* Business Acumen - understands the big picture; knowledge and interest in operations and strategy, holistic understanding of evolving business needs
preferred
* Minimum of 3 years’ experience supporting Partners / Senior level executives in an executive search firm, professional services firm, or similar type of role is also a plus
* Proficient skills using Apple and G-Suite applications experience
* Proven track record of managing numerous projects and competing demands with tight deadlines and daily/weekly deliverables
True is an equal opportunity employer. We are committed to cultivating a culture where all are welcomed, included, and given opportunity. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation