Job Description
Job role – Service Advisor
Location – Newbury
Salary – Dependant on experience (up to £31,000 OTE)
I am recruiting for a very fast growing automotive dealership in the Newbury area who are looking for an experienced Service Advisor to join their hugely successful dealership.
The successful candidate ideally will have previous experience as a Service Advisor and proven customer service experience skills.
Service Advisor job duties include:
1. To Manage all service telephone and Walk-in enquires
2. To meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off
3. To progress and update the customer throughout the day
4. To discuss and up-sell additional work to the customer.
5. Advise, and forward diarised unsold work
6. Carry out inspections where necessary prior to handover to customer
7. To ensure you deliver outstanding customer satisfaction
To apply for our Service Advisor role you will need to be able to demonstrate some of the skills that will prove very beneficial in the position, including:
8. Teamwork
9. Ability to multi-task
10. Ability to work to deadlines
11. Confident and professional communication skills
12. Highly Organised
13. Ideally have previous experience as a service advisor
14. A good technical knowledge of vehicles
15. To have a positive, customer focused attitude and approach to your work
16. To have a valid driving licence