JOB DESCRIPTION Post -Phlebotomist Reporting to -Nursing Services Manager PURPOSE OF THE ROLE The Phlebotomist is accountable to theNursing Services Manager To support the GPs and Practice Nursing Team in providing care and advice to patients and carers To support the surgery administration team in the preparation of patient documentation. To provide a confidential and appropriate response to patients. To liaise closely with Practice Nurses regarding clinical competence, training and development requirements. The Phlebotomist will work as part of the Surgery team, at times without direct supervision, undertaking tasks delegated by the Nursing Services Manager, Practice Nurses, and GPs, working very closely and liaising with the Practice Nurses in particular. MAIN DUTIES AND RESPONSIBILITIES To support the nursing and doctor team in providing care and advice to patients and carers, encouraging self-care and the achievement of independence, where appropriate. To support administration staff in preparation of accurate and up to date patient documentation. To carry out phlebotomy To gain the underpinning knowledge and practical skills to administer basic life support if necessary. To maintain a professional image and observe confidentiality at all times To maintain accurate records of patient documentation. To maintain accurate, timely and legible records of patient care including data input and submission of statistical information as required To prepare and maintain clinical environments according to Health & Safety and Infection Control policies. To contribute to the ordering, distribution and maintenance of equipment To feedback and report on the condition and welfare of patients to the appropriate clinician. To participate in research and audit activity as appropriate To undertake any other duties that may be reasonably required as a direct response to surgery requirements. To work in accordance with policies, procedures and protocols recognised by Practice. LEARNING & DEVELOPMENT Ensure continuing education, training and development is undertaken to meet role specific and governance guidelines for Continuing Professional Development. Continue to develop soft skills and emotional intelligence in line with the requirements and culture and to uphold the values and culture of Belvoir Health Group. BEHAVIOURS Belvoir Health Group staff should strive towards the following behaviours to support their professional development and working life o Communicate appropriately and clearly and also know when to listen o Polite and professional at all times o Self- starting, inquisitive and determined o Organised, Structured and Purposeful o Diplomatic, Tactful, Emotionally Aware o Determined, Focused and Resilient o Self -Aware as an individual or part of a team o Happy to Contribute, Respectful, Adaptable o Eager to learn and seek the highest outcomes o Patient and outcome focused o Respectfully challenging and decisive o Know when to ask for help o Work Safely ADMINISTRATION & GENERAL As an employee of the Belvoir Health Group, it is expected that you will take due diligence and care in regard to any information collected, recorded, processed or handled by you during the course of your work and that such information is collected, recorded, processed and handled in compliance with Practice requirements and instructions. The post holder may be required to travel as part of their duties to other sites in the PCN To work to the agreed standards, policies and procedures, values and beliefs of the organisation The duties of this post are a guide to the range of responsibilities that may be required. These may change from time to time to meet the needs of the service and/or the development needs of the post holder. This job description will be revised regularly to take account of changes within the organisational structure and the practice business plan.