Description
To ensure that our products and services meet all necessary requirements before they reach the consumer.
The Quality Assurance Manager, will inspect the final product to make sure it has been built with compliance to legal standards and meets customer expectations. A great quality manager is thorough and observant with an eye for detail.
They must fully understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers as well as the competition.
The goal is to help preserve our reputation by ensuring that our products and services are capable of driving sustainable growth.
What you'll do at Pasta Evangelists:
* To control and implement the quality management system to ensure compliance with all legislative, regulatory and Pasta Evangelists requirements.
* To define and maintain product and process specifications and to challenge factory processes.
* Lead NPD process, develop and launch products that meets Pasta Evangelists expectations
* deliver and maintain any third party accreditation standards.
* To ensure that any non-conformance management process is robust to deliver the improvement required and identify the root cause of the problem.
* Monitor customer feedback and complaints and ensure that customers’ expectations are met.
* A key technical contact to provide knowledge on matters of food quality, safety, science/technology & due diligence.
* To regularly monitor and audit all aspects of the quality management system.
* Ensure all suppliers meet approval requirements and are responsible for maintaining records to prove BRC certification for all suppliers.
* Use supplier and raw material knowledge to identify potential/emerging integrity risks throughout the supply chain.
* Proactively drives ways of working and results to give robust governance.
* Supervise Quality Controllers, technicians and other staff and provide guidance and feedback.
Who you are:
* Food related degree or equivalent experience
* Internal auditor qualified
* HACCP qualification
* Regulatory knowledge and awareness of food legislation
* Motivated and strong influencer
* Strong written and verbal communication skills
* People management skills
* ... A Pasta lover!
What we can offer:
* Competitive salary to attract best talent
* Join a dynamic, fast-moving & diverse team
* Discount at our counter and restaurant in Harrods
* Regular team socials and pasta tastings
* Free Pasta Evangelists products
* Referral bonus Scheme
* Cycle to work scheme
* 25 days of paid annual leave (plus bank holidays)
Pasta Evangelists was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.
Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.
Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our high-end Harrods Pasta Bar, or learn to make our signature dishes from scratch at our viral Pasta Academy, where we welcome thousands of pasta lovers every month.
Most recently, we’ve been busy disrupting Britain’s pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available on as well as major delivery players like Deliveroo, UberEats and JustEat. With more than 40 kitchens across the UK, we’re expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales!). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers.
Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.