Vacancy Alert
Aftersales Manager
Franchised Motor Dealership - Bolton area
Our client, a well-established family owned and run motor dealer group, is looking for a motivated, enthusiastic Aftersales Manager to join their dealership in Bolton.
Salary: Basic £35k (dependent on experience)
OTE: up to £50,000
Working Hours: Monday to Friday 8.30am to 6pm, Weekends as required
Company Car: Yes
Responsibilities:
1. Managing performance and development of all staff.
2. Continually monitoring the performance of the aftersales department and driving any changes needed to grow and improve performance.
3. Controlling costs in line with departmental and dealership objectives and business plans, ensuring profit targets are achieved, margins maintained, and expenses controlled.
4. Ensuring customers receive an excellent customer experience when visiting the aftersales team and addressing any customer concerns efficiently and professionally.
5. Setting dealership targets in line with manufacturer guidelines and standards.
6. Ensuring all Company processes and procedures are adhered to, and implementing any additional processes needed to ensure compliance with Company standards.
7. Buying into our Company values and integrating those values within the aftersales department.
8. Maintaining a safe and healthy working environment; ensuring staff comply with Health and Safety requirements.
Minimum Requirements:
As our ideal candidate, you must demonstrate proven experience as an automotive Aftersales Manager within a franchised dealership. You will also require:
1. Knowledge of Kerridge and RTC would be an advantage.
2. A 'hands on' management style with the ability to drive the team and business forward.
3. A professional attitude at all times when dealing with customers.
4. Excellent communication skills.
5. Strong organisational skills.
6. The ability to work under pressure in a busy environment.
7. Impeccable manners.
Additional Pay:
1. Bonus scheme
2. Commission pay
3. Performance bonus
Who are you applying to?
The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long-standing relationships. If you are a skilled and experienced Automotive candidate, we want to hear from you.
Unfortunately, due to the volume of applications we receive, we can only respond to candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
Job Info
Job Title: Aftersales Manager
Company: The Solution Auto
Location: Bolton
Posted: Jan 16th 2025
Closes: Feb 16th 2025
Sector: Automotive & Aerospace
Contract: Permanent
Hours: Full Time
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