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Date Added: Fri 17/01/2025
BPSS System Support And Development Analyst
Your new role
The System Support and Development Analyst (SSDA) will work closely with system users to analyse processes, provide solutions, and document them. They will manage and resolve support calls within defined SLAs, collaborating with Managed Service providers when necessary.
Responsibilities:
1. Analyse user processes and provide effective solutions.
2. Document processes and solutions for future reference.
3. Manage and resolve support calls within defined SLAs.
4. Collaborate with Managed Service providers as needed.
Qualifications:
1. Experience in system support and development.
2. Strong analytical and problem-solving skills.
3. Excellent communication skills.
Click 'APPLY NOW' for full job description.
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