Job summary Do you have a passion for customer service? Do you enjoy the flexibility ofshift work? If the answer is yes we have a job that suits you. The Emergency department is looking for caring, enthusiastic and highlyorganised Admin Clerks to join our friendly Admin team. The team work avariety of shifts covering a 24 hr. period, 7days per week, 365 days per year. Therefore the ability to be able to work a variety of shifts i.e. early, late and night shifts is essential. The hours advertised are made up of two vacancies. Excellent communication and interpersonal skills, ability to work as a member of the team or individually along with the ability to use own initiative to solve problems as they a rise is crucial. You will provide administration/reception cover to the department and work in association with the nursing staff, consultant teams, the public, management and staff from internal and external sources through the provision of clerical duties. You will have experience in an administrative and reception role and becompetent in IT in the workplace. You would preferably have experience of shift work and have worked with the public in a customer services role.Attention to detail and accurate data capture is an essential part of thisposition. Main duties of the job For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities About us We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England: Winners of Health Service Journal Acute Trust of the year award 2021. National Patient Safety Awards winner and strive to be a beacon for safety in all that we do. We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment. Date posted 30 January 2025 Pay scheme Agenda for change Band Band 2 Salary £22,383 a year per annum plus high cost allowance Contract Permanent Working pattern Part-time Reference number 326-6930692-SL Job locations East Surrey Hospital Canada Avenue Redhill RH1 5RH Job description Job responsibilities For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities. Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight. Job description Job responsibilities For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities. Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight. Person Specification criteria Essential Evidence of a good standard of written English appropriate to the role A complete and accurate application Suitability for role evidenced in supporting statement Evidence of essential experience for role Meet the essential education/qualifications required for the role Hold the necessary mandatory professional/clinical registration Evidence of the Trust values and behaviours Evidence of any other essential criteria outlined in the person specification Person Specification criteria Essential Evidence of a good standard of written English appropriate to the role A complete and accurate application Suitability for role evidenced in supporting statement Evidence of essential experience for role Meet the essential education/qualifications required for the role Hold the necessary mandatory professional/clinical registration Evidence of the Trust values and behaviours Evidence of any other essential criteria outlined in the person specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Surrey and Sussex Healthcare NHS Trust Address East Surrey Hospital Canada Avenue Redhill RH1 5RH Employer's website https://surreyandsussex.nhs.uk/ (Opens in a new tab)