About the role
We are looking for an Area Manager in the Norwich area. This role will be covering Norwich, Ipswich, Lowestoft and Bury St Edmunds.
Please get in touch with Recruitment if you have any questions recruitme@onestop.co.uk
You will be responsible for
* I lead and line manage a team of Store Managers across our core stores, ensuring I spend regular quality time with them in person in our stores.
* I am curious and role model a self-serve culture. I am confident that I can use the tools available to me to resolve any queries and encourage my team to do the same.
* I personally know all of my managers and future managers. I understand how people feel about working within my area through talking and listening. I lead and enable a culture where colleague experience is at the heart of everything we do.
* I visit all my stores regularly however, I can prioritise certain stores when additional focus is needed to ensure continuous improvement and that I am purposeful with my time.
* I lead a culture where we get the basics right first time, this includes ensuring colleagues are trained, we are compliant in all aspects of pay and employment compliance and colleagues have the tools to do their job. I also, look after the safety, health and well being of my colleagues by supporting them to be at work.
* I continually review the shape and capability of my team to ensure our workforce is future fit through inspiring great performance and supporting your performance to create a high performing team.
* I complete all people leadership tasks for my team including absence management and solving problems.
* I recognise my teams’ contribution and performance and celebrate with them regularly.
* I understand what the resource needs are for my area, spotting and developing talent internally and externally recruiting the best people in the industry. I ensure my talent pipeline is diverse and inclusive to reflect the communities we serve.
* I lead the delivery of the strategic business plan and people change programmes, taking full responsibility for implementation of change across my area. • My performance is measured through day job activities, my strategic objectives, myself and my impact on others.
* I manage all KPIs for my area, partnering relevant functions to do so where a business wide approach is needed, in order to maximise growth and profitability.
* I can analyse data effectively to spot trends and turn insight into action.
* I work with other Area Managers to share ideas and ensure consistency in the work we deliver.
* I ensure customers on my area have a great shopping trip and as a business we bring benefit to the local communities through trusted partnerships.
* I coach my team during store visits to deliver a great shopping trip and excellent retail store standards.
* I continually review competitor activity to understand the local threats/opportunities and coach my team to respond to these.
* I ensure customers and colleagues in my area go home safely everyday by leading a robust health and safety culture, reviewing preventable incidents, accidents and audit performance.
Skills I Need
* Ability to analyse data and identify trends.
* Experience of supporting careers and talent development for large numbers of colleagues in a fast-paced environment
* Self-motivated with strong organisational skills with the ability to prioritise
* Stakeholder management and ability to build strong relationships.
* Knowledge of legal accountabilities.
* Exceptional communication skills.
* Clear sense of ownership and ability to follow through tenaciously to resolve issues.
* Able to nurture others thinking over giving answers.
What’s in it for you
Flexible Working
We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:
* 10% Discount in One Stop
* 10% Discount Tesco & Tesco Cafe (increased to 15% on 4 weekly pay weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile, including Colleague Deals which can be shared with friends & family
* 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
* Discounted eye care through Vision Express
* A range of discounts at Tesco Pharmacy such as 50% off health checks including flu jabs
* Discounted Simply Health cash plan
* Colleague Deals and Discounts, allowing access to exclusive savings with a variety of retailers, days out, gyms and much more
* Save as you earn scheme annual invitation
* WeCare support service, offering a 24/7 online GP to colleagues & immediate family members, second opinions, mental health support service, get fit programme and much more at no cost to colleagues
* Annual leave entitlement increases with length of service
* Retirement Savings Plan
* Life Assurance
* Car Allowance (if applicable to job role)
* Private Medical insurance (if applicable to job role)
* Flexible working, we have many forms of flexible working like part-time, job shares, phased retirement, blended working, lifestyle breaks, fixed shift patterns and staggered shift patterns. This ensures we suit everyone’s needs as flexibility is important to us as it is to you.
One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.
One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.
Community Involvement
As a convenience retailer, it’s really important to us that our stores and colleagues are truly embedded within the communities that we serve. Whether that’s fundraising for local charities and groups or for our charity partners – supporting those in need is at the heart of all we do .
At One Stop, we’re so proud to have raised over £10.4million in the last 10 years! Not only this, we also work incredibly hard to tackle food waste by partnering with FareShare and Olio. Since 2015 our stores have donated an amazing 1.6 million equivalent food bank meals for our communities.
Working at One Stop will allow you to get involved in supporting charities within your community and those that are close to your heart – and our colleagues have had a go at everything! From climbing mountains, to running marathons in Spain to simply organising a raffle, we’re up for anything!
Diversity & Inclusion at One Stop
Everyone is welcome at One Stop and we're proud to be an inclusive workplace that celebrates the cultures, personalities and preferences of all of our colleagues. It’s a place where everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.
One of the most important things is making sure all our colleagues feel welcome at One Stop and our colleague networks do a fantastic job at communicating that. They provide a safe space for our colleagues to share their thoughts and experiences, raising awareness for important issues and representing our diverse workforce. Our Colleague Networks are Armed Forces, Disability, LGBTQ+, Families and Carers, Race and Ethnicity and Women’s.
We're proud to be a Disability Confident Committed employer. We put this into practice by ensuring against discrimination and providing support to those who may need it.
Learning & Development at One Stop
At One Stop our vision is create a learning culture where colleagues are learning every day. Whether you want to focus on your personal development, build confidence in your existing role or focus on growing your career, learning will help you to achieve your personal and professional goals. We also offer apprenticeships and an internal development programme ‘Options’ where you’ll be coached, guided and supported by experienced leaders.
We’re proud to have been accredited Disability Confident Level 2 and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .
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