We are working with a leading supplier in the UK fenestration industry, specializing in the supply and installation of high-quality windows, doors, and associated products. With a commitment to quality and exceptional customer service, they aim to deliver excellence in every order. They are seeking a detail-oriented and efficient Order Processor to join their team.
Key Responsibilities:
* Accurately process orders for windows, doors, and related fenestration products, ensuring all specifications are met
* Collaborate closely with customers, sales teams, and suppliers to clarify order details and resolve any discrepancies
* Utilize industry-specific software (e.g., Window Designer, LogiKal, Business Micros, Evolution) to input and track orders
* Coordinate with production and logistics teams to ensure timely and accurate fulfilment of customer orders
* Maintain thorough records of all orders, revisions, and communications
* Provide excellent customer service and support throughout the order process
* Assist in quality control checks to ensure product specifications are met
Key Skills and Experience Required:
* Proven experience in order processing within the fenestration industry (windows, doors, and/or glazing preferred)
* Proficiency with order processing software, especially within the fenestration sector (experience with LogiKal, Business Micros, Window Designer, Business Micros or similar is a plus)
* Strong attention to detail and accuracy
* Excellent communication and interpersonal skills
* Ability to work collaboratively in a team and independently
* Strong organizational and time-management skills
On Offer:
* Competitive salary and benefits package
* Opportunity to work with a dynamic team within a respected industry leader
* Support for ongoing professional development
* A friendly, collaborative, and supportive work environment
If you have a passion for detail and experience in the fenestration industry, we'd love to hear from you. Please contact Guy Hobson quoting reference MM6000