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Job Summary: We are seeking a highly organized and friendly Receptionist to join our Front of House & Administration team. The ideal candidate will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities
1. Greet and welcome visitors in a professional and friendly manner.
2. Assist with group arrivals and checking in.
3. Answer and direct phone calls, taking messages as necessary.
4. Manage the reception area, ensuring it is tidy and presentable.
5. Use the in-house visitor management system.
6. Maintain reception supplies and place orders when necessary.
7. Assist with administrative tasks such as card issue, data entry, filing, and document management.
8. Support Security Admin team with various administrative duties as needed.
Qualifications
1. Proven experience as a receptionist, front office representative, or similar role.
2. Proficient in Microsoft Office Suite (Word, Excel, Outlook).
3. Excellent verbal and written communication skills.
4. Strong organizational and multitasking abilities.
5. Friendly and professional demeanor.
6. Ability to work independently and as part of a team.
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing us.
Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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