Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.
We’re searching for a passionate Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
* 50% staff discount for you and up to 3 friends when you dine in our restaurants.
* Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
* Career Development and Training, including Apprenticeships.
* Free food and drinks to the same standard that we serve our guests when you are working.
* Extra holiday allowance for length of service, up to 5 extra days after 5 years.
* You can take your Birthday as a day off - Guaranteed!
* Cycle to Work Scheme.
* Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Reception Manager:
* Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table
* Efficiently manage the bookings, to allocate tables equally over all sections of the
* Restaurant and to stagger times of bookings.
* To manage, train and lead the reception team
* Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
* Ensure when necessary, all payment methods are dealt with in the correct manner
About you:
* You have 3 years + experience in this position
* Solution-driven individual able to work under the pressure of peak service
* You love to wow guests with exceptional service
* You have excellent English language skills
* You are friendly and professional with plenty of charisma and flair
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.