Job overview
We are looking for a dynamic, dedicated, flexible and reliable individual who keeps patients at the centre, goes the extra mile for colleagues and wants to join a supportive team where your contributions are valued. You will demonstrate strong ability to juggle tasks and have excellent organisational and prioritisation skills to achieve results and targets whilst working collaboratively with others around you.
The successful candidate will support the Service Manager and Directorate Manager to optimise the performance objectives and quality priorities of the directorate.
We invite applications from a highly skilled and talented manager and leader with a strong track record of working with a MDT and experience of working in complex systems. The role requires high level of problem-solving, strong analytical capabilities and ability to work to tight deadlines.
We welcome applications from individuals with a curiosity and learning mindset, who has attention to details and track record of proven people management and leadership skill.
We look forward to your application and for an informal visit or to discuss the post further, contact Soo Yeo, Directorate Manager (CAPR) at k or Juste Castro-Martinez, Service Manager for Anaesthetics and Pre-Operative Assessment at k for more information.
Main duties of the job
The Assistant Service Manager works closely with the Service Manager and Directorate Manager to ensure robust systems are in place to achieve the delivery of the Directorate and efficient and effective day-to-day running of services.
·The post holder has a primary focus on Oxford Critical Care (OCC) and supports the Service Manager and Directorate Manager to deliver key quality, performance and financial plans of the Directorate.
·Working as part of the wider Directorate operational leadership team, the key responsibilities of the role include:
§Ensuring all local processes are in line with Trust and National processes
§Reviewing and improving data quality within the Directorate and clinical business units
§Working with clinical service units to optimise and standardise administrative processes to ensure an efficient and effective patient care delivery pathway
§Delivery of training to Directorate staff on processes and mechanisms for patient care documentation on Trust Electronic Patient Records (EPR) and Medirota rota management systems
§Provide a patient-focused administrative service with primary focus on Oxford Critical Care and provide line management to OCC administrative staff across the John Radcliffe and Churchill sites
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the .