This position contributes to Wimpy’s success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Wimpy Experience for our customers. Models and acts in accordance with Wimpy’s guiding principles.
Responsibilities and Essential Job Functions
1. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
2. Anticipates customer and store needs by constantly evaluating environment and customers for cues.
3. Communicates information to manager so that the team can respond as necessary.
4. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
5. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
6. Utilizes operational tools to achieve operational excellence during the shift.
Helping Others Succeed
1. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
2. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
3. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
4. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
5. Be present on the floor, when needed by your team.
Job Types
Full-time, Part-time, Permanent
Pay
£10.00-£11.70 per hour
Additional Pay
* Tips
Benefits
* Employee discount
Schedule
* 8 hour shift
* Day shift
* Monday to Friday
* Weekend availability
Ability to Commute/Relocate
* Tonbridge: reliably commute or plan to relocate before starting work (required)
Work Location
In person
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