The Role
We are looking for aSenior Partner Services Manager to play a key role in managing, activating, retaining and supporting on the renewals of our crucial club partner relationships.
In this exciting role, you will oversee key partnerships, including with a principal partner, and lead a team dedicated to ensuring that partners maximize the value of their agreements, driving meaningful results and impact for their businesses.
Your day-to-day
* Deliver best-in-class partnerships - you'll be pivotal in ensuring that partnership agreements are planned, executed and evaluated to the highest standards, optimizing ROI for our club partners.
* Inspire and motivate a team - you will take pride in leading and managing a dedicated team, identifying learning and development opportunities and championing their growth.
* Lead the development and execution of the strategy - you'll enthusiastically create and roll out strategic plans, activating rights and assets for each partner to maximize value and impact.
* Build in-depth knowledge of our partners - you will eagerly develop expertise of each partner's business to create and drive programs that deliver commercial value and drive renewals.
* Support in the overseeing of budget management - you'll work closely with the senior management group to ensure financial efficiency for the team.
* Act as a key liaison across our club - you'll be entrusted to collaborate with a diverse range of colleagues to ensure a joined-up approach to partnerships and you will lead significant club-wide projects that enhance partner programs and engagement.
* Evolve our partnership management capability - you will passionately identify challenges and improve processes across our club that contribute to better management of partners.
* Collaborate with our measurement and insights team - you'll proactively produce detailed reports for partners, highlighting return on investment and key objectives.
What we are looking for
* Extensive experience in partner, account or project management - you come with an impressive track record of delivering exceptional service levels to brands across multiple sectors and markets.
* Inspiring and trusted leader - you're passionate about motivating, coaching and developing a team of direct reports.
* In-depth understanding of brand marketing - you're equipped with an innate knowledge of brand marketing and you've got experience developing and executing campaigns across traditional and digital channels.
* Strategic mindset - you've got a proven background in developing partner strategies and leading brand campaigns and projects and expertise in managing and implementing partnership programs.
* Track record of effective rights management - you're well versed in handling brand approvals and guardianship.
* Proactive problem-solver - you relish the opportunity to face difficult situations and challenging conversations head-on, with a solutions-focused approach and you thrive in a fast-paced environment.
* Confident and dynamic communicator - you pride yourself on your ability to build impactful relationships with internal colleagues and external stakeholders, tailoring your tone and approach when necessary.
* Exceptional attention to detail - you're armed with excellent organizational, planning and project management skills and you prioritize efficiency without compromising quality and accuracy.
Application Closing Date - Thursday 21st November 2024
Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
Good luck!
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