Reception Administrator
Salary banding: £21,840
Location: Cardiff, CF24 0AB (Onsite)
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm
About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
We are seeking a reception administrator to join our team. The successful candidate will be responsible for supporting the reception and administrative function of the team, completing administrative tasks, answering telephone calls and updating in-house systems with relevant information.
Your impact
1. Handle incoming calls, direct them appropriately, and ensure messages are delivered to the correct staff member.
2. Perform general office tasks such as filing, photocopying, and faxing.
3. Assist the team with various administrative duties.
4. Manage both incoming and outgoing mail.
5. Ensure adherence to centre security protocols.
6. Provide support with the learner allowance processes.
7. Greet visitors promptly, courteously, and in a friendly manner.
8. Help manage meeting room bookings, ensuring optimal use of available spaces to meet business needs.
9. Provide administrative support to the business as needed.
What are we looking for?
Essential
• Minimum two GCSE’s Maths and English (Grade C and above)
• Willingness to undergo a DBS check (cost covered by the company)
Desirable
• Reception or Administrative experience
What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!
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