Job responsibilities MAIN DUTIES AND RESPONSIBILITIES Manage the development and curation of clinical and patient information for primary care in Sunderland. Support The Digital Programme manager in the delivery of a place based 3-year digital plan. Provide support for the delivery of the Clinical Support Information Project Work with the member practices, the ICB and other stakeholders to support the development of General Practice at scale. Develop networks with a range of system partners to ensure projects complement services elsewhere in the local health economy; Attend meetings with partner organisations designed to develop and integrate services across the city; Provide administration project support to the team relating to specific projects, including arranging meetings, venues and keeping action logs. Maintain local document management systems. Develop and maintain project plans under the supervision of the project managers. Attend project implementation groups to support the administration of these groups Deputise for project management staff if needed at scheduled meetings. Interact with NHS systems such as GP TeamNet/EMIS/SIRMS to ensure compliance with expected standards. Assist with data and information analysis to support project delivery. Carry out research to support development of new initiatives. Work as part of a wider team to support the development of services and tenders in line with strategic objectives. Collect and manage qualitative and quantitative data indicators. Prepare, monitor and maintain budget information relating to projects. Support the completion of monthly or quarterly financial reconciliations; Produce monthly reports to highlight performance against contract objectives; Ensure all services operate within the organisations clinical and information governance policies, identifying, resolving, and reporting, where appropriate, any departures from protocols; To work flexibly within the team to ensure the work of the whole team can be effectively managed; Confidentiality In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the business of an organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorise persons in accordance with the SGPA policies and procedures, and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the SGPA Health & Safety Policy to include: Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks. Using appropriate infection control procedures and maintaining work areas in a tidy and safe way and free from hazards. Ensuring that all accidents are reported and investigated, and follow up action taken where necessary. Maintain all mandatory training. Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights. Quality The post-holder will strive to maintain quality and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members, patients and carers and system partners and stakeholders Recognise peoples needs for alternative methods of communication and respond accordingly.