To offer support to Service Users in developing independent lives through the implementation of the aims and purposes of the YMCA and to help with the running and upkeep of YMCA residential property.
- You will manage a caseload of young people providing engaging and creative support, to enable them to increase their independent living skills, so they can move on positively.
- You will work as part of a team delivering group and individual support sessions, working closely with young people to ensure they have genuine input into the design of all areas of their support.
- Effectively and professionally, you will support the daily operation of our Housing Team.
- You will liaise with partner organisations as required.
- You will be required to be committed to YMCA Wearside core values, services to the public, quality, equality and empowerment and to demonstrate this commitment in the way you carry out your duties.
- You will work to a professional standard in line with YMCA Wearside professional boundaries policy.
- YMCA Wearside are committed to safeguarding and promoting the welfare of children and expects all staff to share communication.
Main Responsibilities
1. Managing a caseload of residents with a range of needs and aspirations.
2. Formulation of support plan in partnership with each young person, agreeing target outcomes and milestones.
3. Following an offer of accommodation, draw up a needs and risk assessment for each young person.
4. To ensure that vulnerable people are protected through knowledge of Adult and Child Safeguarding Procedures.
5. To provide practical help with independent living skills and managing residents responsibilities, including maintaining their property, Housing Benefit claims, rent payments, maximising income and acting promptly with arrears.
6. To maintain void levels and deal with abandonment of tenancies.
7. To respond in a timely manner to support young people with changes in benefits and changing economic circumstances.
8. To update the personal rents on Amis for the looked after service users.
9. To maintain key worker records, complete timetables, update Amis and communicate with other members of the team through team meetings, communication book, intranet and other implemented communication measures when covering this role.
10. To maintain effective working relationships with relevant external agencies on behalf of young people as well as attend meetings to discuss individuals as part of the service users working support.
11. To maintain confidentiality within the policies and procedures of the YMCA and external agencies.
12. To deal with emergencies in accordance with YMCA policies and procedures.
Job Type: Fixed term contract
Contract length: 12 months
Pay: £12.78 per hour
Expected hours: 40 per week
Work Location: In person
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