* Contribute to a world without housing poverty
* Part time (4 days per week) permanent position based in Blackburn VIC
* Great salary + super + salary packaging + other benefits
About us
Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.
At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.
The Role
The Program Delivery Officer is responsible for supporting and administering a program of operational projects, focused on quality outcomes and performance improvement.
The Program Delivery Officer will manage a portfolio of projects, including the onboarding of new developments and performance strategies. This is a part-time role, days worked can be discussed further at the interview stage and is based at our Blackburn office.
You will:
* Undertake operational level project management activities including planning, implementing, monitoring, and reporting on progress and highlighting project risks.
* Implement quality assurance initiatives and best practice strategies, undertaking regular internal reviews and assessments, monitoring program outcomes, and reporting.
* Provide cross-organisational support to technical teams and management; strengthen operational delivery and performance; assist with business continuity management.
* Liaise with government departments, support agencies, and internal stakeholders across Victoria.
* Contribute to program development and knowledge management across delivery teams, drawing upon lessons from programs and projects.
* Improve the understanding of quality systems and best practice methods, support a continuous improvement culture; improve customer and property data, compliance standards, and program practice.
* Support staff induction, onboarding, and training plans in housing services delivery; provide support during periods of leave.
The qualities we are looking for:
* Minimum 3 years’ experience in social housing or community sector service delivery.
* Qualifications and/or experience in housing management, communications, or project management.
* Ability to interpret and operationalise contracts, legislation, and/or policy.
* Knowledge and understanding of project management principles and practice.
* Current Driver’s Licence.
As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. We strongly encourage candidates of all backgrounds and experiences to apply.
CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture, and their Elders past and present.
To be considered, applicants must respond to the application questions and submit a cover letter and resume. For a confidential conversation about the position, please call Lisa May, State Operations Manager on 03 9978 9037 or email lisa.may@chl.org.au.
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