NXTGEN are pleased to be supporting a fast-growing business in Cambridge in their search for a talented Revenue Operations Analyst. This hybrid role offers the opportunity to work closely with cross-functional teams, supporting revenue operations and driving insights into performance metrics. With a strong focus on revenue accuracy and process improvement, this position is ideal for an individual with an analytical mindset and a passion for delivering actionable insights.
Key Responsibilities:
1. Ensure accurate entry of contracts and renewals in the CRM, applying CPI increases.
2. Identify revenue leakage and opportunities for growth.
3. Collaborate with sales and customer success teams to execute billing, forecasting, and renewals.
4. Monitor customer retention and churn metrics while delivering actionable sales insights.
5. Prepare revenue reports and calculate sales commissions, recommending policy improvements.
The ideal candidate will have strong organisational skills, an analytical mindset, and experience working in SaaS or perpetual software business models. Proficiency in data analysis, CRM tools like HubSpot, and financial analysis software is essential, as is the ability to work collaboratively across teams. A proactive approach to identifying opportunities and solving problems will also be highly valued.
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