Job summary An exciting opportunity has arisen within the Oncology, Haematology, Immunology & Allergy, Palliative Care and Medical Physics Directorate that may be for you. We are looking to appoint a Receptionist, to be the central point of contact for the Cancer Centre at the Royal Stoke Hospital working on both the radiotherapy and chemotherapy reception desks. Rotational cover will also be required to cover annual leave at County Hospital. The right person for us will need to be organised, possess excellent communication skills and be able to adapt to a busy and challenging work environment. If you are successful, you will be greeting and booking in new arrivals to both the radiotherapy and chemotherapy unit (rotating between the two), ensuring that all patient information systems are kept up to date and helping to create and maintain a friendly atmosphere for our patients Main duties of the job The post holder will need to have good IT skills as this role will involve a lot of computer work. The ideal person will be dynamic, able to think on their feet and prioritise their work load according to the needs of the unit. The ideal person will be able to remain calm under pressure, have excellent communication skills and will foster excellent working relationships with the medical and nursing teams. About us University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford. We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages Date posted 24 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum (pro rata) Contract Permanent Working pattern Part-time Reference number 205-6728115 Job locations Royal Stoke University Hospital Newcastle Road Stoke on Trent ST4 6QG Job description Job responsibilities For more information on working for the Trust, please see the attached Job Description and Person Specification. Job description Job responsibilities For more information on working for the Trust, please see the attached Job Description and Person Specification. Person Specification Qualifications Essential oGood general education to include GCSE English or equivalent oKeyboard Skills Desirable oReception Skills oCustomer Care Qualification Knowledge, Skills and Training Essential oAdmin/Clerical background oExperience of working in a reception area/dealing with public in a similar role. oKnowledge of Microsoft Office package oKnowledge of patient administration and other related systems Desirable oPrevious reception duties in a health care setting oKnowledge of the hospital EPR system Person Specification Qualifications Essential oGood general education to include GCSE English or equivalent oKeyboard Skills Desirable oReception Skills oCustomer Care Qualification Knowledge, Skills and Training Essential oAdmin/Clerical background oExperience of working in a reception area/dealing with public in a similar role. oKnowledge of Microsoft Office package oKnowledge of patient administration and other related systems Desirable oPrevious reception duties in a health care setting oKnowledge of the hospital EPR system Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospital of North Midlands NHS Trust Address Royal Stoke University Hospital Newcastle Road Stoke on Trent ST4 6QG Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)