Company descriptionLocation: Basingstoke (hybrid working 2 office days per week)nEmployment Type: Permanent, full timenAdditional Benefits: Annual BonusnThink the AA is just about roadside assistance? Think again.nFor over a century, we\\\'ve been evolving and adapting. Today, as the nation\\\'s leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Business Analyst means you\\\'ll play a crucial role in our success and be part of this exciting motoring journey.nOur Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.n#LI-HybridThis is the jobAre you passionate about driving change and improving business processes? We are seeking a dedicated and detail-oriented Business Analyst to join our IT Insurance function.nIn this role, you will be responsible for capturing, analysing, and documenting business requirements to ensure high-quality delivery through IT change projects and activities. You will work closely with Delivery and Portfolio Leads, as well as business teams, to understand current and future business processes, products, and operations.What will I be doing?nElicit and document business requirements through various methods such as interviews, workshops, and process reviews.nCritically evaluate and reconcile information from multiple sources to identify true needs and deliver appropriate artifacts.nAct as the liaison between business units, technology teams, and support teams, translating business requirements into technical solutions.nCollaborate with developers, technical analysts, and subject matter experts to establish technical vision and analyse trade-offs.nEngage in multiple initiatives simultaneously, driving business units to execute their plans successfully.nSupport innovation within the Business Analysis Centre of Excellence and contribute to governance and best practices.nWhat do I need?nExperienced IT Business Analyst across multiple industries, but Insurance being essential.nProficiency in process and data modelling, requirements capture, and analysis, as well as tools like Jira, MS Azure, Microsoft Outlook, Excel, Word, Visio, and PowerPoint.nExcellent verbal and written communication skills, with the ability to interact professionally with diverse stakeholders.nFamiliarity with IT software development life cycle, project management methodologies (Agile and Waterfall), and IT terminology, including architectural models and database technologies.nPreferably educated to degree level or equivalent professional experience, with related professional qualifications (e.g., BCS, PBA) being beneficial.nAnalytical and logical thinker with a confident communication style, committed to continual assessment and improvement, and comfortable with challenging peers and adapting to business needs.nAdditional informationWe’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:nn25 days annual leave plus bank holidays + holiday buying schemenWorksave pension scheme with up to 7% employer contributionnFree AA breakdown membership from Day 1 plus 50% discount for family and friendsnDiscounts on AA products including car and home insurancenEmployee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and morenCompany funded life assurancenDiverse learning and development opportunities to support you to progress in your careernDedicated Employee Assistance Programme and a 24/7 remote GP service for you and your familynnPlus, so much more!nWe’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.n#LI-HH