Receptionist
OA is looking for a Receptionist/Administrator to join our client's team.
Our client is striving to become the market leader in business centres, conferencing and meeting rooms by providing clients with exceptional facilities and first-class professional service.
Location: Kings Langley
Hours: Full-time, 9am - 5pm. Monday - Friday. Office based.
Salary: £25,000-£27,000 - depending on experience
Benefits:
1. 23 days of annual leave, with 3 days allocated for use between Christmas and New Year, plus bank holidays.
2. Parking
3. Subsidised lunches
Key Responsibilities:
Reception:
1. Oversee front-of-house processes, ensuring smooth and professional service with the Business Centre team.
2. Greet and announce visitors, maintaining a polite, customer-focused approach.
3. Manage telephone answering for serviced and virtual office clients, handling calls professionally and promptly.
4. Take accurate messages and ensure they are delivered immediately.
5. Verify the identity of unfamiliar visitors and ensure no unauthorized access.
6. Issue and collect visitor badges or require sign-in/out for security and fire compliance.
7. Monitor parking, ensuring appropriate use of designated spaces.
8. Provide clients with thorough orientation of services and procedures.
9. Maintain a tidy and professional Reception area at all times.
10. Ensure discretion and confidentiality of company and client information.
Administration:
1. Open the Centre and prepare meeting rooms according to daily schedules.
2. Assist with meeting/event setup and breakdown using the Centre Charge system.
3. Manage deliveries for clients and core business, keeping accurate records.
4. Report equipment issues or client concerns to the Centre Manager.
5. Support administrative tasks for the Business Centre and core businesses.
6. Handle courier and postal services, maintaining proper records.
7. Place purchase orders for maintenance and stock needs.
8. Arrange travel and keep records.
9. Perform additional job-related tasks as needed.
Skills and Experience:
1. 1-year min experience in Administration or Reception work.
2. Confident in using Microsoft Office and Excel.
3. Ability to communicate effectively with our Customers, providing clear and accurate information and advice in a professional manner on the telephone and in writing.
4. Be hardworking, confident and self-motivated.
5. Have knowledge and working experience of Excel, Word and Outlook.
6. Demonstrate the ability to remain calm and professional whilst working in a pressured environment.
7. Have excellent time keeping, critical thinking and problem-solving skills.
8. Be organised and methodical.
If you are interested in this position, please apply online with your CV.
Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency/business.
Your application will be considered in competition with others and we will contact you within 3 working days.
Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.
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