Overall Purpose of the Role as a Credit Analyst
The whole Finance team at Delice is very commercially driven, and this role is an opportunity to be involved in all aspects of the business at many different levels. At Delice, Finance is at the heart of the business with a true entrepreneurial spirit.
We are looking for a diligent candidate with personality, drive, and commercial finance aspirations to join the Business Insights Team in our Southall Head Office. It's an exciting time to join us and be part of the team structured to drive the business forward through:
* Forming an integral part of our customers' journey across account maintenance, data management, and particularly customer credit risk.
* Producing internal and external reporting and insight.
* Working closely with the sales and finance teams, prioritizing and supporting our customer base.
* Reviewing customer purchase behavior against expectations.
* Working with the sales team to simplify this insight into effective and clear actions.
* Referencing external market information against internal trends to grow our commercial knowledge.
* Analyzing trends in core SKU & gap fill performance.
* Partnering with the sales team to take learnings and promote continuous improvement.
* Challenging yourself as part of projects to improve process, policy, and reporting standards, with a focus on developing/maintaining reporting tools and potentially technical involvement.
* Keeping standards and policy adherence high, fostering an orderly way of working.
You are excited by the opportunity to work across different levels within the business and driven to learn more about an FMCG Food business with a strong business acumen. Driven and a self-starter, you will lead by example as a change agent across our customer journey, striving for efficiencies and excellence while maintaining the highest standards of performance and promoting our Food Safety Culture.
You will be an extended part of our Sales and Operations team and part of the Delice family delivering the Delice core values.
Reporting & Key Relationships of a Credit Analyst
Reporting into the Head of Business Insights, the Credit & Reporting Analyst will be a key support for the sales team and business, working on a variety of value-added business projects in addition to day-to-day operational requirements.
Other Key Contacts: Sales Account Managers, Product & Marketing, Hardware, Supply Chain, Operations, and the rest of the Finance team.
Main Duties & Responsibilities Of a Credit Analyst Include
* Proactively contributing to and promoting cross-functional working to ensure a continuous development of a balanced customer, cost, and cash-focused culture.
* Tactically and operationally supporting the Sales team across all sectors and channels, end-to-end monitoring on areas through the provision of insightful internal and external analysis on customers/products/sectors/ledgers. This could include but is not limited to reporting on pricing accuracy, execution and success-monitoring of new product listings, maximizing return on investment for our customers, and accurate forecasting.
* Working alongside the Head of Business Insights and the Business Insights Business Partner to support Sales and Procurement teams in tenders.
* Identifying opportunities to drive profitability, growth, and cash improvement working with the Business Insights team.
* Being part of the team evolving our Strategic Sector Pricing Strategy working hand in hand with the Channel Team, Marketing, and the Sales Director.
* Working with the Head of Business Insights, Product & Marketing, and the Sales Director to understand how market insights can be used with pricing tactical strategies to gain market share for Delice.
* Reviewing new financing and business modeling, and finding opportunities to further streamline, simplify, and automate to create speedier responses to customer engagements.
* Continuously develop and create relevant reporting that is timely and accurate.
* Providing Microsoft BI, Excel, and PowerPoint training and knowledge promoting continuous improvement throughout Delice.
* Other ad hoc work.
Benefits Included In The Role Of Credit Analyst
* Company Pension Scheme.
* Life Assurance.
* Free On-Site Parking.
* 50% Discount Off Company Purchases.
* Referral Scheme.
* Long Service Award Scheme.
Essential Experience And Qualifications/Training Of a Credit Analyst
* Graduate with a business/numerate degree (or equivalent).
* Microsoft Excel experience, competence, and aptitude.
* Ideally an FMCG/Retail fast-paced entrepreneurial background.
* Must enjoy a fast-paced, growing, and evolving business environment, balancing a rhythm of reporting with unscheduled and high-priority items.
Knowledge And Skills Required For a Credit Analyst
* Must have exceptional planning and multitasking skills to manage the varied day-to-day needs and deadlines.
* Analytical with excellent communication, collaboration, and interpersonal skills.
* The ability to simplify reporting outcomes into digestible insights and actions.
* A proactive self-starter, with independent thinking and the flexibility to work both on their own and in a team.
* Familiarity with integrated ERP System preferably Microsoft Dynamics 365 and Power BI.
* IT experience is advantageous but not mandatory; Microsoft BI and SQL experience are preferred.
* Good working knowledge of Excel is critical along with MS Office.
Key Measures of a Credit Analyst
* High quality, timely, accurate, insightful: Commercial Finance insight and reporting, with a value-add focus.
* Business partnering, communication, and key stakeholder management.
* Business feedback.
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