About the role As the sole User Researcher for this 0-1 discovery project, you’ll lead the charge in uncovering and validating insights to shape a new product experience for Limited Partners (LPs) investing with General Partners (GPs) in the Private Equity space. Your mission is to deeply understand the challenges LPs face and lay the groundwork for user-centred solutions. Working closely with a Product Manager and a dedicated Product Designer, you’ll bring fresh insights to life, making a lasting impact on our product’s direction. What you’ll do Lead product discovery with confidence Leverage your expertise in qualitative research to design and conduct a wide range of activities, including user interviews, surveys, and usability testing, to capture in-depth insights into user behaviours and motivations. Your work will encompass the entire research process, from planning and recruiting to scheduling sessions, conducting research, and synthesising findings into actionable insights. Manage the end-to-end research process Oversee all stages of the research journey, ensuring a structured approach from session scheduling to data synthesis and insight generation. Deliver your findings in a clear, digestible format that enables stakeholders to make informed, user-centred decisions. Competitor analysis to define market position Conduct thorough competitor analysis to help define our product’s position in the market. By identifying key competitors, understanding their strengths and weaknesses, and analysing market trends, you’ll provide valuable insights that shape our product’s unique value proposition. Your research will guide the team in carving out a competitive advantage and positioning the product for a successful launch. Collaborate and present to stakeholders Engage stakeholders throughout the research process, aligning research objectives with business goals. Present research findings and recommendations in clear, impactful ways that highlight user needs, encourage action, and align the team with a shared vision for the product. Collaborate to translate insights into design Partner closely with a Product Designer to ensure that insights directly inform design concepts. While the designer leads prototyping and translating insights into tangible designs, you’ll collaboratively create a seamless flow from insights to actionable solutions. Embrace ownership with strategic vision Take full ownership of the user research approach, combining strategic thinking with hands-on execution. This role is ideal for a proactive self-starter who can quickly set the foundation for a user-driven design process, balancing big-picture vision with an openness to feedback. Elevate research maturity As the pioneering user researcher in the company, you’ll establish best practices for integrating research into our design and delivery process. This project presents a unique opportunity to influence the organisation’s culture, setting a standard for research-driven, empathetic product development. Be a collaborative force Build meaningful connections with users and teammates alike. Working closely with cross-functional stakeholders, you’ll foster a shared vision and ensure everyone is aligned and motivated by user needs. Your insights will help unify the team, creating a foundation for successful, user-centred outcomes that resonate deeply with our audience. Preferred skills & experience Familiarity with FinTech, Private Equity, or data-driven SaaS products is a plus Experience with complex data flows or tools in financial services is highly valued Strong interpersonal skills, with a natural ability to build trust, listen actively, and communicate effectively Why this role is special In this role, you’re not just filling a position - y ou’re pioneering the discovery phase of a product that could redefine the LP experience in Private Equity. As the dedicated researcher on this project, you’ll be part of a collaborative design team, creating a supportive environment for growth, innovation, and creativity. If you’re a proactive, empathetic researcher who values collaboration and delivering meaningful user experiences, we’d be thrilled to meet you