Relationship Account Manager - Retail
Apply locations Flexible time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 24, 2025 (12 days left to apply) job requisition id R0068228
Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
You’ll be working centrally within our mission control room, aka Centrica’s group functions. From Finance and Data Science, to our Wellbeing and People teams - this is the engine of our energy system, where our various Centres of Excellence power up each of our brilliant businesses, ensuring they have all the support, technologies, and capabilities they need to get our customers to Net Zero by 2050.
We are recruiting for a dynamic and results-driven Relationship Account Manager - Retail, to lead the retail partner strategy for our HIVE ECO TECH category. In this role, you will be responsible for driving profitable growth and ensuring alignment with our overall HIVE commercial strategy. The ideal candidate will thrive in a fast-paced environment, with the ability to make quick decisions and execute strategies to achieve key objectives.
Key Responsibilities:
* Responsible for the development and on-going management of individual retail partners to deliver against sales targets, objectives, budgets, and KPI’s.
* Use analysis alongside knowledge of retail markets, customer profiles and suppliers to develop the category framework.
* Lead the weekly trade reviews and collaborate with cross functional teams ensuring that they are clear on actions and lessons learnt.
* Responsible for category range stock, planning, management, purchase orders, promotional stock planning, markdown plan, clearance, total DC and store stock levels, replenishment and ordering parameters.
* Develop and implement joint business plans for your retail partners. Have a clear plan around performance targets with regular measurement and review meetings.
* Lead the impact of inbound and outbound stock flow, the impact on supply and on retail partners and communicate issues where appropriate with SC colleagues.
* Ensure a great customer experience through expert delivery.
* Be responsible for management of 3rd party partners.
* Manage retail partnerships in Ireland and UK.
* Manage relationships with key business stakeholders and senior management ensuring sign-off on key plans, forecasts, business cases, creative and copy as needed across different partnerships.
The Person Requirements:
* Business development experience required preferably within a multi-channel retail environment.
* Strong commercial acumen.
* Strong analytical skills.
* Ability to account manage, bringing an obsession for excellent customer service and nurturing exceptional business growth.
* Ability to deliver results to target, as an individual and within a team.
* Ability to work with trades including merchants.
* Ability to work under pressure in a fast-moving dynamic retail environment.
* Confidence to influence and engage, building relationships with key stakeholders.
* Organised with strong planning capabilities.
* Able to identify problems and develop practical solutions.
* Customer focused.
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
We are Centrica
We’re powered by purpose
Through innovative green products, intelligent energy solutions and developing smarter ways to use and save energy, we’re not just part of the energy transition, we’re leading it. Our commitment goes beyond sustainability. Together we’re bringing our collective energies to create positive change in our local communities. If you immerse yourself in our fight to change tomorrow, you might just find your why.
We’re looking for people to add to our culture – not fit in with it. We're building a community where you can be unapologetically you, where differences are celebrated, and where everyone can belong. Real inclusivity also means supporting the different realities our people face. That’s why we have the UK’s best Carers Policy and are continually building our approach to flexibility and wellbeing. Of course, we love having fun too. We’re a people place after all.
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