I am recruiting for a busy and growing business in Aylesbury. They are excited to onboard and train new team members. This is an office-based role, however, you will only need to go into the office 1 day per week!
This role requires somebody to join with excellent communication skills as well as an empathetic approach when dealing with sensitive matters. You will be speaking to customers throughout your day on a variety of different topics - no two calls will be the exact same!
The ideal candidate will come from an office-based environment and have bags of personality!
Responsibilities:
* Dealing with inbound calls and providing support
* Requesting information from customers
* Responding to customer queries
* Reviewing paperwork
Benefits for customer service agent:
* Hybrid working - 1 day in the office
* Enhanced maternity and paternity pay
* Medical Cover
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