Please note: We will only be accepting applications from candidates who live within a 60-minute radius of Birmingham NEW STREET & Birmingham SNOW HILL. This is a talent pool advert for Birmingham NEW STREET & Birmingham SNOW HILL. If you are successful, you will be placed on a pipeline until we have an intake available. The Role As a Trainee Senior Conductor, you will play a key role in the safe and smooth running of our service, assisting passengers with any enquiries or problems, checking, and issuing tickets, and ensuring the safety of the crew and customers. With experience of cash-handling in a customer service or retail environment, you’ll be friendly and approachable, with first-class communication skills and the ability to remain calm in all situations. You must be willing to work on a shift basis Monday to Saturday, with Sunday shifts as agreed, and your own transport would be advisable due to shift start and end times. Please refer to the job description for full job role responsibilities. About West Midlands Trains We are proud to operate two new railway brands for and to the Midlands, the Northwest and London. In the Midlands the West Midlands Railway brand is a local railway placing Birmingham at the centre of its network. We run the majority of the local services, as well as direct trains to many of the surrounding towns and cities, including Redditch, Stratford-upon-Avon, Worcester, Hereford, Shrewsbury, Telford, and Northampton. Our London Northwestern Railway brand serves the London to Liverpool route on the west coast, stopping at Birmingham, Milton Keynes and Northampton, with the West Midlands at its heart. Process Overview Stage 1: Submit a great application online and upload your C.V. Stage 2: Your application will be sifted by the recruitment team. Stage 3: OPC Psychometric testing - online safety critical testing including a SCAAT test, RAAT test, and TCT test. Stage 4: Candidates passing the psychometric testing will be invited to a competency-based interview either face to face or via MS Teams. If successful, you will either be offered a role for immediate vacancies or placed in a talent pool for future roles, remaining there for a maximum of 12 months. Benefits In addition to a competitive salary, West Midlands Trains offer a wealth of benefits including free travel on West Midlands Trains and other Transport UK group trains for you, your partner, and dependent children, a 75% discount on other train travel over most of the UK rail network, and development opportunities to further your career. Applications Under RSSB guidelines, candidates who have been unsuccessful with the industry tests must wait 6 months to re-apply. Candidates must have full colour vision and pass a train movements medical. Applications from internal colleagues considered after 6 months in current role, with checks on absence, performance, disciplinaries, and safety incidents. We reserve the right to withdraw this advert due to high volumes of applications. (Please submit your application early to avoid disappointment). We welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race, and ethnicity, religion and belief, marriage or sexual orientation.