Description We are seeking a dedicated and proactive Business Support Officer to join our team. In this crucial role, you will be responsible for supporting the day-to-day operations of the Local Resilience Forum. We are looking for someone who is highly organized, an excellent communicator and adept at building relationships with various external agencies. As a Business Support Officer, you will play a key role in our mission to plan and prepare for localized incidents and catastrophic emergencies. Your responsibilities will include identifying potential risks, developing emergency plans, and working collaboratively to prevent or mitigate the impact of incidents on our local communities. If you are passionate about making a difference and thrive in a dynamic environment, we want to hear from you Key Responsibilities: Support the planning, execution, and evaluation of exercises and risk assessments within the Resilience Delivery cycle Assist all sub-groups by organizing meetings, taking minutes and providing guidance to agencies. Manage calendars using Outlook and Microsoft Teams effectively. Perform data collation and analysis as needed. Utilize Microsoft Excel, Word, PowerPoint, and Teams proficiently. Demonstrate strong communication skills with the ability to influence and negotiate effectively. Maintain a flexible approach to on-call duties to support the activation of the Local Resilience Forum (LRF). Essential Skills: Strong communication and interpersonal skills. Ability to collaborate effectively with individuals at all levels across multiple organizations. Proven experience in an office environment, showcasing self-discipline and initiative in managing responsibilities. Skilled in analysing and interpreting data and information. Demonstrated ability to manage multiple assignments with minimal supervision. Proficient in IT, including Microsoft Office applications, Resilience Direct, and other relevant software. Capable of collating information and producing clear, concise reports. Skilled in planning and organizing both individual and multi-agency team schedules within overarching project frameworks, working collaboratively to establish aims and objectives. Genuine interest in the resilience sector with a strong desire to learn and grow. Valid driving license. Desirable Skills: Professional qualification in Emergency Planning or other related discipline JESIP accredited EPC accreditation within the field of resilience (e.g. BC, Risk Assessment, EP etc.) Contact : For more information on this role please contact lrf_coordinatorwestmidlands.police.uk Vetting : Successful applicants will be required to pass Management Vetting and Security Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process. Medical : Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test. Hours of Work and Flexibility : 0800-1600 (flexible) Location: Main hub will be: C3, Park Lane, Aston, Birmingham, B6 5DD. Fully Agile – element of working in stakeholder locations e.g. Local Authority offices, WMFS. Interviews: TBD Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold. West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants. “Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities” By choosing to join West Midlands Police you will receive an enhanced benefits package including: - Fair remuneration with progression opportunities, and access to a very competitive pension scheme - Enhanced annual leave in additional to public holiday entitlements - Discounts across travel, parking, daily costs of living and leisure activities - A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs