. Administration Agent
Responsibilities:
* Provide administrative support to the insurance team by managing and processing insurance-related documents, policies and claims.
* Ensure accuracy and attention to detail while reviewing and verifying insurance applications, policies and other related documents.
* Maintain organised and up-to-date records of policyholders, claims and other insurance-related information.
* Collaborate with insurance agents and underwriters to gather necessary information and complete required paperwork.
* Assist in the preparation of insurance quotes, proposals, renewals documents.
* Respond promptly and professionally to inquiries and requests from policyholders, agents and other stakeholders.
* Conduct research and gather data to support insurance-related decision-making processes.
* Stay updated with industry trends, regulations and best practices to ensure compliance and provide accurate information
* Contribute to process improvement initiatives to enhance efficiency and effectiveness in insurance administration.
* Collaborate with cross-functional teams to ensure seamless coordination and delivery of insurance services.
Requirements:
* High attention to detail and strong organisation skills.
* Proficient in using office software and systems, including spreadsheets and databases.
* Excellent verbal and written communication skills.
* Ability to prioritise tasks and meet deadlines in a fast-paced environment.
* Knowledge of insurance policies, procedures and regulations is preferred.
* Previous experience in insurance administration or a related field is a plus.
Working Hours: Monday- Friday 5/6 hours monday - Friday can be flexible with start finish time and 1 in 3 Saturdays 09:00-13:00
Salary £23,000 pro rata with bonus