Aftersales Advisor (Service and Parts)
Franchised Motor Dealership
Our client, a well-established franchised dealer group, is looking to recruit an experienced Parts/Service Advisor for their dealership in the Blackburn area.
Salary:
£28,500 basic - £35,000 OTE and uncapped
Working hours/days:
Monday- Friday 8am to 6pm
Alternate Saturdays 8.30am - 12.30pm
As a Parts/Service Advisor, you will be the first point of contact for customers in the Aftersales department.
* Check vehicles in and out, liaise with customers ensuring the best possible customer experience and securing future work as necessary.
* Deal with customers' requirements for service and repair work in an efficient and courteous manner.
* Assist trade customers in the Parts department.
* Manage workshop and stock upkeep.
* Carry out systematic follow-up, up-sell, and prospecting activities to maintain and build the volume of work for the service department.
* Deliver exceptional levels of customer service.
* Promote additional products and services while working with the Workshop Controller and the Service Manager.
* Have experience in the role, ideally within a franchised car dealership.
Who are you applying to?
The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many of which are long-standing. If you are a skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!
Unfortunately, due to the volume of applications we receive, we can only respond to candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
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