Head of administration

Do you thrive on creating structure, supporting teams, and delivering exceptional internal service?
A long-established and well-respected accountancy and advisory firm based in Shaftesbury is seeking a Head of Administration to lead their admin function and provide direct support to Client Service Managers.
This is a crucial hybrid role, combining team leadership with hands-on administrative support. You’ll be instrumental in refining workflows, enhancing internal operations, and ensuring that both colleagues and clients receive an outstanding level of service.
Sound like your next step?
Apply today for this Head of Administration job in Shaftesbury and help shape the operational success of a firm that truly values its people.
Role Responsibilities
Leadership & Oversight:
Manage and lead the administration team, ensuring delivery of consistent, high-quality support across the firm
Assess and refine existing admin processes, driving ongoing improvements and standardisation
Supervise workflows and short- to medium-term admin projects, managing resources and time effectively
Monitor and provide management information and reporting to senior leadership, including workflow assessments, resourcing needs, and client file reviews
Collaborate with the Financial Services team to ensure seamless client service across departments