Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.
Key Duties & Responsibilities
Sales Associate Support:
1. Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking
2. Support SM and team members and provide positive and constructive feedback so that they grow professionally
3. Support SM and all team members on work procedures and policies so that everyone understands what's required to do a great job
4. Follow written SOPs as changes to policy and/or regulations occur and ensure compliance among team
5. Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts
6. Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high-volume retail store.
Sales and Customer Service:
7. Utilize customer and team member feedback to readily implement changes to improve the customer experience
8. Track all employee and store sales daily to ensure optimal performance
Daily Store Operations:
9. Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording
10. Assist SM(s) with inventory, sales, and compliance audits
11. Perform all daily opening and closing procedures
12. Ensure that the sales floor is adequately stocked at all times
13. Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations
14. Ensure all expired/damaged/returned product is logged and disposed of according to regulations
15. Assist in receiving and ensuring that all AGCO/wholesale deliveries are compliant and accurate compared to invoices, etc.
16. Provide daily correspondence via email and manager’s log, with the team members as needed
17. Comply with all HR policies, including confidentiality and non-disclosures
18. Maintain a clean and organized work environment.
Qualifications and Requirements of an ASM:
19. CannSell license from AGCO
20. Clean Criminal Background check
21. 4-5+ years of retail management experience in retail.
22. Possess or Ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO within the first month of employment.
23. Must have proficiency in Microsoft Office
24. Experience managing in a Unionized environment.
25. Sound knowledge of Cannabis plants and different strains of Cannabis
26. Knowledge of standards of Cannabis Retail stores set by AGCO.
27. Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!
28. Achievement-oriented and hard working
29. Must successfully pass an extensive background check.
30. Organized, flexible, and empathetic
31. Detail-oriented and proactive
32. Excellent leadership and management skills
33. Strong time management and prioritization skills
34. Ability to multi-task in a fast-paced, high-volume environment
35. Strong communicator who can present ideas clearly
36. Strong problem-solving and decision-making skills
37. Entrepreneurial, collaborative, an extremely positive attitude
38. Knowledgeable about the cannabis industry and its policies and laws
39. Ability to work nights, holidays and weekends and different locations