About The Role
UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE TO EVERY LIFE
We have an exciting opportunity for a Discharge Administrator to join the team at HMP Isle of Wight, a category B male prison just outside of Newport. This role is offered on a 12 month Fixed Term Contract.
This is a fantastic new opportunity to join the Recovery team (Substance Misuse) - you can really make this role your own! Transfer & Discharge is a key part of the prisoner journey - ensuring that everything is in place for prisoner release back into the community, or transfer to an alternative prison.
HMP Isle of Wight is a large male prison, with a population of around 1700, and is the combination of the two former island prisons, HMP Albany and HMP Parkhurst.
Hours: This is a full time role, working 37.5 hours per week. Shifts are Monday to Friday, 08:00 - 16:00.
Salary: This position is full time, you’ll receive an annual salary between £24,924 - £27,582 depending on experience.
How will we support you?
* Bespoke induction, including our Introducing Health in Justice training course
* Competency framework
* Regional and national career development opportunities
* Our bespoke Learning Management System to address your learning needs
* Support from the wider team
Candidates are required to have a legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
What you'll be doing
As our new Discharge Administrator, your responsibilities will include:
* Work as part of the Recovery / Substance Misuse team, ensuring that appropriate referrals are made for patient transfer and release back into the community.
* Work closely with the Recovery Workers on site, and community providers, such as Probation, and Drug & Alcohol Services.
* Ensure that referrals are made and all healthcare information is correct ahead of a prisoner transfer to another site - including keeping patient records and systems up to date.
* Dealing with patients, healthcare colleagues and other professionals over the phone, face to face and via email, delivering a high level service at all times.
If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.
It doesn’t stop there… we also offer:
* Company pension scheme
* 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
* An extensive range of wellbeing and lifestyle benefits
* Discounts on shopping and leisure activities
* Support to grow in your role and continue your professional development
* Excellent long-term career prospects
* 24/7 employee assistance helpline and financial assistance when you need it
What we’ll look for in you
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.
Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:
* We treat patients and each other as we would like to be treated.
* We act with integrity.
* We embrace diversity.
* We strive to do things better together.
We are looking for caring, compassionate but also driven professionals who can help us drive our vision for fair and inclusive healthcare access to all.
Our new Administrator will have:
* Previous experience within an administrative role / setting.
* Although not essential, any experience in healthcare, or substance misuse would be an advantage.
* Excellent communication and customer service skills - you will be dealing with a variety of internal and external providers!
* A high attention to detail, and able to work well with set processes.
Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
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