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Role: BA with Salesforce (Banking Experience)
Location: Northampton, UK (Hybrid)
Duration: Contract
Job Summary:
Key Responsibilities:
* Collaborate with business stakeholders to gather, analyze, and document requirements.
* Define business and functional specifications for banking systems and applications.
* Identify gaps and recommend process enhancements within banking workflows.
* Support system integration, migration, and upgrades for banking platforms.
* Act as a bridge between business users, technology teams, and third-party vendors.
* Conduct workshops, stakeholder interviews, and user acceptance testing (UAT).
Salesforce (Good to Have):
* Assist in Salesforce Classic and Lightning migration or enhancement projects.
* Work with Salesforce admins and developers to define CRM-related requirements.
* Analyze banking data for insights, reporting, and regulatory compliance.
* Work with SQL, Power BI, or other reporting tools (as applicable).
Required Skills & Experience:
Banking Domain Experience (Must Have)
* Experience in Retail, Corporate, Investment, or Digital Banking.
* Knowledge of Lending, Payments, Risk, or Regulatory Reporting.
Business Analysis Expertise
* 5+ years of experience as a Business Analyst in the banking sector.
* Experience in process mapping, workflow optimization, and gap analysis.
Technical & Tools Knowledge
* Experience with Salesforce Classic/Lightning (Good to Have).
* Familiarity with JIRA, Confluence, Visio, SQL, Power BI (as applicable).
Methodologies & Certifications
* Agile/Scrum and Waterfall methodologies.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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