Job summary We are looking for a motivated and caring health care assistant to join our friendly Riverside Neighbourhood Team. We pride ourselves on providing outstanding care to patients in the Worcester City area. Working within the Neighbourhood team is both rewarding and varied, giving you the opportunity to widen your skill base and achieve great job satisfaction. Your role within the team is essential in allowing patients to achieve optimum function within their own home. You will work part time on a roster basis. The Neighbourhood Team operates from 07:30-18:30 each day and you will work 07.30-15.30, 08:30-16:30 or 10:30-18:30 shift patterns. Our Neighbourhood team consists of Community Nurses, Physiotherapists, Occupational Therapists, Healthcare Assistants and administrative staff; with GP and social care colleagues working closely alongside. We aim to deliver an effective, high quality service that puts patients at the centre of their own care. In return we offer a nurturing team environment, learning and development opportunities, supervision and wellbeing support. If you would like to discuss informally if this is the right role for you, please get in touch with the Recruiting Manager who can be found on the top right-hand side of the advert Main duties of the job While on duty you will either be working alone or alongside colleagues to support delegated tasks in line with Trust standards and core values. Each task will have been assessed by a qualified Health care professional and a care plan will be in place for you to follow and report back on. Tasks may include personal care, supporting daily activities, participating in manual handling and other allocated tasks such as dressing wounds, setting up equipment, and recording observations. All clinical documentation is recorded in line with Trust guidelines and you will give daily handovers to team leads summarising your involvement with your allocated patients. Clear and timely Communication is key to your role which may be in a verbal, non-verbal or written format to support patient centred care About us At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500 of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer; 27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunities If you would like to know more, please visit our website. Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust. Date posted 14 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Pro rata Contract Permanent Working pattern Full-time, Flexible working Reference number C9798-1098 Job locations St. Johns House Medical Centre 299 Bromyard Road Worcester WR2 5FB Job description Job responsibilities The postholder will behave consistently with the values and beliefs of the Organisation and act as a role model to colleagues to maintain the highest standards of professionalism; taking responsibility for themselves, their quality of work and the service they provide. Key responsibilities will include: Maintaining accurate and contemporaneous records in accordance with Trust policies/procedures; while maintaining confidentiality at all times. Ensuring a safe working environment by adhering to Trust policies and health and safety guidelines Provide a high standard of outcome orientated care and support following a care/recovery plan under the supervision and guidance of qualified health care professionals Maintaining effective communication systems within the integrated team, with other agencies, the voluntary sector, the client and carer. For full details of the duties and criteria for the role please refer to the job description and person specification attached Job description Job responsibilities The postholder will behave consistently with the values and beliefs of the Organisation and act as a role model to colleagues to maintain the highest standards of professionalism; taking responsibility for themselves, their quality of work and the service they provide. Key responsibilities will include: Maintaining accurate and contemporaneous records in accordance with Trust policies/procedures; while maintaining confidentiality at all times. Ensuring a safe working environment by adhering to Trust policies and health and safety guidelines Provide a high standard of outcome orientated care and support following a care/recovery plan under the supervision and guidance of qualified health care professionals Maintaining effective communication systems within the integrated team, with other agencies, the voluntary sector, the client and carer. For full details of the duties and criteria for the role please refer to the job description and person specification attached Person Specification Skills & Abilities Essential Ability to communicate clearly and effectively in English in both verbal and written formats Ability to cope with difficult/emotionally distressing/ challenging situations Ability to work autonomously and as part of a team Qualifications Essential Level 3 qualification (e.g. NVQ 3, A-level) in Care Or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust I understand that I will be asked to provide original certificates to verify my qualifications at point of offer Experience Essential Experience of working with older adults in a health/social care setting Desirable Community experience of older adults with physical and/or mental health problems Experience of working and liaising with staff from different disciplines Additional Criteria Essential Willing to undertake further relevant training programmes Ability to meet the travel requirements of the post Current and full driving licence Knowledge Essential Basic knowledge of physical/mental health conditions A level of understanding of rehabilitation Person Specification Skills & Abilities Essential Ability to communicate clearly and effectively in English in both verbal and written formats Ability to cope with difficult/emotionally distressing/ challenging situations Ability to work autonomously and as part of a team Qualifications Essential Level 3 qualification (e.g. NVQ 3, A-level) in Care Or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust I understand that I will be asked to provide original certificates to verify my qualifications at point of offer Experience Essential Experience of working with older adults in a health/social care setting Desirable Community experience of older adults with physical and/or mental health problems Experience of working and liaising with staff from different disciplines Additional Criteria Essential Willing to undertake further relevant training programmes Ability to meet the travel requirements of the post Current and full driving licence Knowledge Essential Basic knowledge of physical/mental health conditions A level of understanding of rehabilitation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Herefordshire and Worcestershire Health and Care NHS Trust Address St. Johns House Medical Centre 299 Bromyard Road Worcester WR2 5FB Employer's website https://www.hacw.nhs.uk/careers (Opens in a new tab)