Our shops help raise lots of money for us. It’s always lovely chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do. You’ll get the chance to meet new people and make friends plus you’ll be part of an amazing team of volunteers.
There’s so much for you to get stuck in to when you’re volunteering in our shops. Serving customers with a smile is so important. You’ll be using the till (don't worry, we'll show you how) and handling money. And when people come in to donate items, you'll also be completing the Gift Aid forms that let their donations help us even more.
It’s really important that our window and shop displays look appealing, so people keep visiting our shops. So sometimes you'll be wielding a duster and vacuum as well as your imagination to make the shop look its best.
It would be ideal if you could volunteer one shift a week, which is about four hours but we're also happy to have more flexible times. No special skills are needed as we’ll show you what to do and we provide all the training you’ll need. But if you have any experience or particular interest tell us, it may come in useful. It’s really easy to get your volunteering started. Just click on ‘Apply’ and get filling in your details!
Volunteer role
Grimsby Shop Assistant
Volunteer manager
Shop Manager
Where you will be based
Shop
Why we want you
Our shops play a key role in our work and all profits go to helping more pets in need. By volunteering, our contribution has an impact far into the future. Our Volunteer Shop Assistants help with the day to day running of our shops. They sort our donations to ensure only top-quality goods make it to the shop floor and prepare them, so they are ready for sale. They also help our customers understand the work of Blue Cross and ensure that they have such a great experience shopping with us that they come back. Last year, our shops raised millions – we couldn’t do this without our volunteers, and we need your help!
What you will be doing
* Greeting the customers and helping the customers
* Sorting our donated items to quality check them before they go on sale
* Steaming and making sure all our donation goods are in top condition
* Helping to price items ready to go on display
* Housekeeping in the stock room
* Replenishing the stock on the shop floor
The skills you need
* An interest in the shop, and an enthusiasm for raising money through its work
* The ability to work as part of a team and get on with other volunteers in the shop
* High standards to ensure all the items we display for sale are top quality
* A willingness to help with a range of tasks in the shop, and to undertake tasks as requested
What's in it for you
* You’ll gain a variety of experience for your CV
* You’ll learn new skills such as customer service, communication and team working
* You’ll meet new people and get involved with your local community
* We’ll provide you with all the training you need, including our GUEST customer service training
* You’ll be helping more pets in need
Disclaimer
The shift hours are flexible and there is no minimum time commitment to be a volunteer. To volunteer in our Grimsby shop there is a minimum age of 18. Blue Cross holds inclusion as a core organisational value. We positively encourage applications from eligible volunteers regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.
Nelson Street, Grimsby, Lincolnshire, DN32 7SH, United Kingdom
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