Full-time Leisure Assistant - Bourne Leisure Centre
3-week rota pattern including weekends, late and early shifts.
Fully funded training provided.
Rate of pay will be dependent on National Minimum Wage age bracket.
Casual and regular hours available. Our centres are open 7 days per week.
Our Leisure Attendants (lifeguards) have an important role in the smooth operation of the leisure centre.
As a Leisure Attendant, it is your responsibility to ensure the safety of our customers while supervising the swimming pool and its surroundings as a pool lifeguard. You will also be expected to undertake various tasks around the centre, such as routine checks, cleaning, and assisting with the preparation of events/activities, including the assembly and dismantling of equipment.
In your role, you will regularly interact with customers in a warm and welcoming way. You will often be the first team member that customers report issues to, and therefore you will have a great deal of responsibility for representing LeisureSK in a professional and efficient manner; remaining calm in difficult situations and being proactive in dealing with issues yourself where possible or reporting immediately to management if not.
Key Responsibilities:
* Undertake general lifeguard duties to the standards defined in the National Pool Lifeguard Qualification, ensuring that the poolside is never left unattended for any reason.
* Be aware of general pool conditions (i.e., water clarity and odour) and report any issues to the Duty Manager.
* Monitor the number of swimmers in the pool at any one time and advise the Duty Manager where numbers exceed specified limits and/or additional lifeguards are required.
* Comply with the PSOP (Pool Safety Operating Procedure) of the centre at all times.
* Maintain your NPLQ by attending the required number and frequency of training sessions.
* Provide outstanding customer care at all times, dealing with minor problems and reporting serious issues to the Duty Manager while assisting customers wherever possible.
* Ensure the health and safety of customers at all times.
* Understand and be fully conversant with the Centre Emergencies Procedure for the building as detailed in the Health and Safety Manual.
* Check the safety of equipment and report any damage or malfunction of equipment, plant, or building fabric to the Duty Manager immediately after discovery.
* Assist in the preparation and operation of events and activities, including assembly and dismantling of equipment and minor repairs when required.
* Ensure all cleaning duties are carried out as prescribed by the Duty Manager and maintain storage areas in a clean and tidy condition.
* Handle and record lost property in line with company procedures.
* Assist in the opening and/or closing of the centre each day.
* Complete other tasks as requested by the management team.
Please complete ALL questions before submitting your application. Include full details of previous employment and referees, including full name and contact telephone numbers. Also, tell us in the relevant box how your skills and experience match what we are looking for.
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