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Rate of Pay / Hours: £12.20 per hour, 40 hours a week.
Contract: Permanent
Location: York
Shout it from the rooftops! Quite literally. We are so excited to prepare the opening of our one of a kind Sky Bar at Malmaison York.
Think luxurious and comfortable loungers, lanterns, beautiful trees, Champagne, cocktails and food platters. Then add the stunning views of York Minster, while watching the sunset and you’ll have the perfect working environment.
We’re looking for enthusiastic, bubbly, organised and meticulous individuals, with an interest in excellent customer service skills.
As Head Host you will be:
1. Managing the flow of guests into SORA, our brand new Sky Bar, in order to optimise their experience whilst making effective use of the space.
2. Having experience of working within customer service, ideally in high volume restaurants/bars.
3. Being an excellent communicator and comfortable dealing with guest enquiries via telephone, email, and face to face.
4. Liaising with the Front Office team and SORA management to ensure each shift is a success.
In addition to competitive rates of pay we offer:
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes that support you in developing your career.
* High Street Discounts on a range of high street shops, experiences, holidays and much more.
* Cycle to work scheme – save up to 40% on a wide range of bikes.
* Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
* Referral schemes that pay up to £1500 (just for getting your mates jobs!).
* A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
* We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
* We work with Wagestream giving instant access to your pay as it’s earned.
* We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
* We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
* Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
* 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
* We recycle a minimum of 70% of the waste from our hotels.
* We have moved to a chemical free cleaning system in our bedrooms and public areas.
* Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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