We are looking for a Field Technical Claims Professional to join our global Financial Services client's Insurance Claims team on a permanent basis. This role is a field role and is therefore location independent.
As a Field Technical Claims Professional, you'll be supporting our client's technical strategy and have a positive influence on property buildings claims. This role would suit a person with expertise in either Surveying, Loss Adjusting, Engineering and conversant with construction principles, general insurance policy wording, an understanding of the value at risk, and building claims validation.
This role is non-office based meaning you can predominantly work from home or visit client sites as required. You'll ideally be located in the Midlands/East Anglia area of England.
THE SUCCESSFUL APPLICANT
* Combination of a recognised insurance and building experience.
* Proven track record in an insurance claims environment with detailed knowledge of domestic and commercial claims ranging from GBP25,000 up to GBP1 million.
* Loss adjusting or Claims Specialist with experience dealing with large complex retail and commercial property claims.
* Strong working knowledge of construction pathology pricing, design, and defect analysis.
* Ability to demonstrate a sound knowledge of insurance philosophies, principles and perils.
* Excellent interpersonal skills with the ability to engage with internal teams and external stakeholders.
* Demonstrate a proven track record of consistently delivering to agreed goals.
* IT literate with experience using scoping and project management tools.
* Full Driving Licence.
* Working knowledge of the subsidence claims process is an advantage.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
JOB DESCRIPTION
* Strengthen our technical strategy and have a positive influence on domestic and commercial property buildings claims through technical oversight.
* Develop and enhance AXA's control framework in relation to building spend across household and commercial property claims.
* Conduct quality reviews of internal and external users to ensure accurate scoping, adherence to AXA scoping guidance, philosophies and standards.
* Provide remote provision dealing with varied values and complexity by way of referrals.
* Contribute to the management of the Surveying Team referrals inbox.
* Establish close working relationships with Claims Operations and wider stakeholders in Supply Chain.
* Ensure AXA is fully aware of its obligations in relation to relevant legislation.
* Monitor market trends and cost changes or inflationary factors in the construction market.
* Provide technical provision to internal claim handling teams and help develop the teams so they can remotely scope more complex buildings claims.
* Complaint resolution to investigate, attending sites as appropriate, report and make recommendations on claims.
* Support Operational and Field teams in surge events.
REMUNERATION PACKAGE ON OFFER
* Competitive annual salary
* Tool of trade cash or car allowance
* Annual company & performance-based bonus
* Contributory pension scheme (up to 12% employer contributions)
* Life Assurance (up to 10 x annual salary)
* 25 days annual leave plus Bank Holidays
* Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
* Employee discounts
* Gym benefits
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