We are seeking to recruit a highly motivated, enthusiastic Healthcare Assistant / Sonographer Assistant for our North East London diagnostic services. Successful applicants will work across one site; however, flexibility is required. To succeed, you must have excellent communication skills and a flexible, proactive approach to delivering first-class diagnostic services and patient care. The post holder will work closely with Sonographers, supporting them with patients during their clinics. Training is provided and further career development opportunities throughout the company.
Main duties of the job
* Ensuring the smooth running of clinics
* Assisting in the care and comfort of patients
* Ensuring the clinical room is prepared prior to the start of clinical sessions
* Using the patient information systems (Soliton/PACS)
* Monitoring and ensuring sufficient stock levels are consistently maintained in a designated clinic
* Ordering supplies when required
* Ensuring and maintaining a patient-centred and quality-focused approach to all aspects of work
* Ensuring patients have access to a chaperone at all times
* Upholding Healthshare's professional standards policy
* Upholding data protection and patient confidentiality at all times
About us
We're an independent healthcare provider, with established roots in muscular-skeletal health and diagnostics, founded by expert NHS clinicians who recognised a way to improve things.
Our approach means that whether it's speed, flexibility, efficiency, or quality, every aspect has been carefully considered to surpass expectations. This is why we've been a trusted partner of the NHS for over ten years and the provider of choice for countless private patients.
We work with integrity. When it comes to collaboratively delivering care, relationships are key. Whether we're interacting with each other, our partners, or our patients, we're always open and honest. Every key decision is based on clear process and informed by evidence.
We act with empathy. Everyone who is here is here because they care about people. We always try to put ourselves in the shoes of whomever we're interacting with and treat people with compassion and consideration.
We inspire with passion. It's hard work, but we absolutely love what we do. There's no room for a half-hearted approach to healthcare; it requires dedication, and that's what everyone here has. A Healthshare employee is enthusiastic, with a verve and panache that inspires others around them.
Job responsibilities
Job Purpose:
* The Sonographer Assistant will work under the direct supervision of the sonographer in clinic and undertake tasks and duties delegated by the operational support/manager.
* Will work collaboratively with the diagnostics multi-disciplinary team to maintain a high standard of care under the direction of the operational support, following the Company's policies and procedures at all times.
Responsibilities:
* Ensuring the smooth running of clinics
* Assisting in the care and comfort of patients
* Ensuring the clinical room is prepared prior to the start of clinical sessions
* Using the patient information systems (Soliton/PACS)
* Ensuring and maintaining a patient-centred and quality-focused approach to all aspects of work
* Ensuring patients have access to a chaperone at all times
* Upholding Healthshare's professional standards policy
* Upholding data protection and patient confidentiality at all times
* Maintaining a high standard of care
* Following appropriate training, ensuring the cleanliness of any equipment used
* Communicating effectively with patients, relatives, carers, the multi-disciplinary team, and significant others
* Communicating with patients, clients, and relatives on emotional and sensitive issues
* Acting as the patient's advocate
* Promptly dealing with equipment failure in accordance with Healthshare's procedure
* Ensuring Healthshare's policies are adhered to by all staff and reporting as necessary
* Safeguarding the health and welfare of patients and staff in all circumstances
* Complying with the Healthshare complaints procedure
* Promptly reporting all incidents or accidents involving patients or staff and taking appropriate action according to Healthshare's policy
* Ensuring stock items are ordered and available in a designated clinic room and assisting with the correct management of stock control.
* Attending and participating in monthly team meetings as required.
* Managing own workload with limited supervision
Professional Development:
* Taking ownership for development and learning of skills and knowledge
* Further developing knowledge and skills by undertaking appropriate training and courses of study
* Taking responsibility in maintaining a record of own personal development
* Working with the operational support/manager with any new training requirements
Confidentiality
* In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
* In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers. They may also have access to information relating to the Clinic as a business organisation. All such information from any source is to be regarded as strictly confidential.
* Information relating to patients, carers, or the business of the Clinic may only be divulged to authorised persons in accordance with Healthshare's policies and procedures relating to confidentiality and data protection.
* The post holder must at all times carry out his/her responsibilities with regard to Healthshare's Equal Opportunities Policy.
Health and Safety
* Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors, and employees. The post holder will be required to participate in Healthshare's annual Mandatory Training components.
Terms and Conditions of Employment
* This post is exempt from the Rehabilitation of Offenders Act 1974; this means that any criminal conviction must be made known at the time of application. The post will be subject to a criminal record check (DBS).
Review of this Job Description
* This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with service priorities and duties may change or new duties be introduced after consultation with the post holder. As a term of your employment, you may be required to undertake such other duties and/or hours of work as may reasonably be required, commensurate with your general level of responsibility within the organisation.
Person Specification
Circumstances
* Flexible in approach to work
* UK applications only
Experience
* Previous experience in a health care environment
Skills
* Basic computer skills
* Ability to be tactful and diplomatic
* Good organisational skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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