Hemisphere are looking for someone to make a difference. Are you up for it?
Hemisphere are looking for a new team member within our European Operations department.
The role will involve:
Our European Logistics team are responsible for providing solutions and managing the logistics operations of any products moving throughout Europe via dedicated vans, trailers, or through groupage services.
Hemisphere is expanding its European department to be able to handle their customers' growing European Logistics requirements. From sourcing solutions from European Hauliers, presenting those solutions to customers, through to executing the logistics operation, and delivering exceptional levels of customer service, we are looking for an experienced European operative who can contribute significantly towards our European team and company.
A successful candidate would be joining a strong performing company with highly experienced and skilled colleagues. This department has plenty of opportunities for the right candidate in a friendly and professional work environment.
* European Operations, inclusive of dealing directly with Clients on operational needs, quotations and liaising with suppliers to deliver on appropriate services.
* Raising customs entries & transit documents for exports to a high accuracy level and standard
* Ensuring European Customs formalities are set up for Export Movements.
* Building and maintaining client relations for continued business with customers
* Data capture and record keeping
* Supporting customers with logistics and customs advice
* Internal auditing checks to maintain high level customs compliance
* Proactive approach to problem solving and opportunities.
* Working with HMRC and other customs authorities.
You will need to have:
The below experience and skills will give any applicant an advantage. We are looking to grow a team with varied experience and skills, some of what we are looking for are:
* Knowledge of customs process and requirements
* Competence in handling/submitting additional customs documentation, certificates or licences
* Knowledge of Tariffs
* Handling of customs for freight movements involving EU/EFTA countries and understanding of procedures post Brexit
* Understanding of Inco Terms
* Additional declarations for specific destinations and origins
* High level customer service skills.
* Strong organisational and communication skills
* Ability to work as part of a team
* Good problem-solving skills
What you’ll get as part of our team:
The value in looking after your employees has never been more apparent. We make sure our team members enjoy both fulfilling careers and a nurturing workplace.
* Regular social events, including meals, and days out
* Discounted Gym Membership with FTC Gym
* Supporting Inspire Suffolk with fundraising
* Company schemes to benefit local communities, helping everyone around us
* After three years of working with us, you can benefit from AXA Private Medical Insurance and a loyalty bonus scheme
Our Company Values:
Our Internal Company Values
* People People – A core ethos of taking care of others – teammates, clients, suppliers, and partners. Whether they’re in the seat next to us or on the other side of the world.
* Better Together – Facing problems head-on. Combining our individual expertise and experience to collectively deliver the right solutions.
* Always Learning – As a team we never stop questioning, learning, and improving. Passionate about driving success for every client and for us.
* Making a Difference – We love what we do and are proud of the positive impact we each have. Working towards our shared vision and staying accountable for our actions.
Our External Company Values
* Going The Extra Mile – Helping customers navigate the complex world of logistics and delivering value beyond the base requirement.
* Dependable Partnerships – We’re in this for the long haul; creating genuine, long-term relationships built on transparency and trust.
* People Who Care – On hand at every stage of the journey. Having sight of the bigger picture and proactively managing every process, with care.
* Total Logistics Experts – From professional packing & customs regulations, through to Domestic & International Logistics via road, air and sea, we’re a team obsessed with problem solving. We always have the answer.
The Company is an equal opportunities employer.
Every team member at Hemisphere is vital and everyone has the ability to play a part in our success and help to continuously drive the company forwards!
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