Field Operations Manager Does leading teams and driving operational excellence inspire you? Are you passionate about empowering others to achieve their best whilst optimising processes for success? Step into an exciting new chapter with REL Field Marketing as our National Operations Manager This is your chance to shape the future by combining strategic operational oversight with the power of people leadership. Inspire teams, streamline processes, and leave your mark on a business that thrives on excellence. Full-Time, Permanent Working : 37.5 hours, Monday to Friday with occasional evening and weekends in lieu Location : flexible with frequent travel to Head Office in Winnersh (RG41) Key Responsibilities: Review team performance, address under-performance, and provide weekly updates to stakeholders Collaborate with Account Managers to deliver client strategies effectively Design strategies to engage and retain team members, reducing turnover and costs Uphold and streamline operating standards and processes Ensure field managers complete visits and provide actionable feedback Manage team schedules, holidays, and absences for year-round delivery Foster a culture of recognition, reward, and development Support new starters with first-class inductions and coach teams for success Identify revenue opportunities and implement new initiatives Be available for occasional weekend and evening work (time off in lieu provided) What We Offer Full training and ongoing support to enable you to fulfil your role to the best of your potential Great career opportunities across the Advantage Smollan group A fun working environment where you can feel truly valued A culture of collaboration and caring where our people are at the heart of everything that we do Benefits include: 26 days holiday ( bank holidays), enhanced sick, Medicash, enhanced pension, enhanced maternity, paternity & adoption leave, life assurance, and more About You Proven leadership experience driving team performance Strong communication, organisation, and problem-solving skills Passionate about people development and building strong relationships Flexible and proactive with a focus on results Are you our next investment? Apply now Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date. At REL Field Marketing, our goal is simple: to earn the love of our colleagues and be the go-to choice for our customers. We are dedicated to empowering talented and driven individuals with the tools and skills they need to excel and succeed in a dynamic sales environment. We believe in fostering a supportive and growth-oriented culture where everyone can achieve outstanding results and reach their full potential. We are proud to have been accredited as one of UK's & Europe’s Best Workplaces™ by Great Place to Work® every year since 2015, as well as UK’s Best Workplaces™ for Women since 2018 and UK’s Best Workplaces™ for Wellbeing since 2022. 2023 brought a new award: UK’s Best Workplaces ™ in Consulting & Professional Services. We are the most recognised agency within our industry; we have won multiple FMBE awards (our industry awards) for the work we complete on behalf of our customers. We hold more Agency of the Year titles than any other agency 2023 REL won a fantastic award for Happiest Workplace by WorkL. This speaks volumes about us and, most importantly, our employees - but don’t just take our word for it, check us out on Glassdoor REL are dedicated to creating an inclusive and welcoming workplace where everyone can feel comfortable being themselves and flourishing in their roles. While we're always striving to do better, we're actively working to enhance our support for diversity within our company and the communities we serve. If you're searching for a company that celebrates individuality and values your uniqueness, your search ends here. Join us today and be part of a team where you're accepted just the way you are Apply now