End Date
Friday 10 January 2025
Salary Range
£62,874 - £69,860
Flexible Working Options
Job Share
Job Description
JOB TITLE: Associate Director – Client Services - Ongoing Know your Customer
LOCATIONS: Edinburgh / Birmingham / London
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About Us
This is an exciting opportunity to join the Client Services Ongoing Know your Customer Team, which is made up of c.250 colleagues across 3 locations. You'll be part of a wider team who carries out KYC on existing customers for Business & Commercial Banking and Corporate & Institutional Banking business areas.
Core Purpose:
This is an opportunity to lead a team of risk specialists supporting our LBCM North American Clients, responsible for assessing and investigating standard/high risk factors and recommending whether to maintain clients. The role will be split c80% leading the team and c20% undertaking the investigation.
You'll work with other Associate Directors within Client Services covering other customer segments within the group.
We're highly collaborative and help all colleagues to become rounded risk professionals by developing a broad range of skills across our specialisms. We encourage innovation, focusing on risks and streamlining wasteful processes. You'll lead in delivering continuous improvement activities to ensure the team keeps abreast of regulatory changes and horizon risks.
What You’ll Need
* Demonstrable experience leading teams and ability to work effectively with partners across a variety of business functions.
* Proven ability to manage teams.
* Track record in coordinating work to achieve expectations and follow established timelines.
* Partner management skills to lead important client relationships with guidance from senior colleagues.
* Experience and technical knowledge in an ECP role.
* Knowledge of or a passion to learn about ECP risk areas.
And Any Experience Of These Would Be Really Useful
* Coaching skills and track record of personal development.
* Experience in the design and implementation of a compliance programme while ensuring adherence to regulatory and compliance standards.
* Ability to identify shortcomings and suggest improvements to existing business practices.
* Knowledge of US Economic Crime Regulations or a passion to learn about them, with a deep understanding of UK ECP Regulations.
About working for us
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.
We're proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability whose application meets the minimum criteria for the advertised job role.
We also offer a wide-ranging benefits package, which includes:
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 30 days’ holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities.
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